Account Coordinator

Remote, USA Full-time
Remote – U.S. Only | Full-Time | $45,000–$65,000 We’re Not Looking for Employees. We’re Looking for Builders. Level Agency is looking for a detail-driven, curious, and energized Account Coordinator ready to support high-impact digital marketing campaigns. You’ll be part of a collaborative, fast-moving team that blends performance, precision, and client partnership. This is a role for someone who’s ready to learn fast, stay organized, and use every tool (including AI) to make work smarter—not just harder. This Isn’t for Everyone. We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if: ✅ You’re obsessed with details and deadlines. ✅ You love being the glue—keeping projects tight, organized, and on track. ✅ You see AI as a toolkit, not a threat. ✅ You’re proactive, collaborative, and hungry to grow. And you’ll struggle here if: ❌ You need constant direction or follow-up. ❌ You wait for someone else to solve the problem. ❌ You view feedback as criticism instead of fuel for growth. About Level We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span ecommerce, B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven. Your Role (and Impact) As an Account Coordinator , you’ll help keep client engagements organized, efficient, and forward-moving. You’ll partner closely with Account Managers and cross-functional teams to track progress, support communication, and keep the engine running smoothly. You’ll: Track projects, manage timelines, and organize client deliverables Take clear, actionable notes during client and internal meetings Assist with campaign pacing and retainer tracking Communicate with clients to share updates and gather feedback Learn the basics of key platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution Create and compile data reports with guidance from media team Support the team in identifying account growth opportunities Stay on top of performance marketing trends and best practices Collaborate closely with internal teams to ensure work aligns with client goals Complete relevant certifications and training to deepen your knowledge Requirements Must-Have Experience: 1–2 years of experience in a digital agency or performance marketing setting Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.) Strong verbal and written communication skills Exceptional organization and time management skills Proficiency in Google Suite (Sheets, Docs, Slides) Enthusiasm for learning and growing in a digital marketing career Comfort working with cross-functional teams in a fast-paced, remote environment Nice-to-Have Experience: Exposure to tools like Google Analytics, HubSpot, or ClickUp Familiarity with Looker Studio or similar reporting tools Some hands-on experience with campaign reporting or QA Understanding of project coordination in a client-facing environment AI Expectations At Level, AI is a skillset—not a shortcut. In this role, you’ll be expected to: Use tools like ChatGPT, Midjourney, and Perplexity to improve how you work Share your prompts, process improvements, and ideas with the team Experiment regularly and refine your workflows over time Embrace discomfort as part of the learning process Apply AI tools to increase your speed, clarity, and creativity—not to replace thoughtful work Our Core Values No Ego, All In We don’t do “that’s not my job.” We win together. Better Every Day We want the feedback—even when it stings. Relentless for Results Activity is nothing without outcomes. Driven by Truth We challenge assumptions and follow the data. Benefits Compensation $45,000 – $65,000 depending on experience and qualifications. Benefits Remote work from anywhere in the U.S. Unlimited PTO to rest, recharge, and do your best work 12 weeks of Paid Parental Leave 8 weeks of Paid Family Leave 12 Paid Holidays with 2 Additional Floating Holidays Summer Fridays (because high performance includes balance) Competitive Medical Plan Options tailored to your needs 100% Employer-Paid Vision & Dental Insurance Pet Insurance for your furry (or feathery) coworkers 401(k) Retirement Plan with 3% Employer Contribution – 100% Vested Performance Reviews Every 6 Months—we don’t believe in waiting a year to grow Career Advancement Opportunities mapped to clear outcomes Medical Travel Reimbursement $100 Monthly WFH Stipend for phone, internet, and electricity (paid quarterly) In-Person and Virtual Company Events—connection matters Peer-to-Peer Recognition Programs Concierge Support Services for personal scheduling and productivity help Employee Assistance Program (EAP) with access to mental health, legal, and financial counseling Remote-First, U.S. Only This is a remote role open to candidates located within the U.S. We are unable to sponsor visas at this time. Level Is Built on Inclusion We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background. Ready to Apply? Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree. Let’s build something together. About the company Level Agency is a leading full-service interactive agency headquartered in Pittsburgh. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Exceptional performance is rewarded. Ideas are encouraged. Executives and supervisors are accessible. The employees who excel are superb time managers who are able to thrive in a fast-paced environment, juggling multiple projects and seeking new opportunities to contribute. Whether that means learning a new skill, introducing a new tool to the agency, assuming a leadership role, or improving our overall efficiency. Employees of Level Agency receive the following benefits: Competitive compensation Performance reviews every six months Generous PTO policy Paid Parental Leave Ability to develop and refine skills with career advancement opportunities Great medical benefits with the region's top plan Simple IRA with 3% employer match contribution Employee appreciation programs Working with an awesome group of really intelligent people!
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