Account Manager
Account Manager - Nationwide Marlowe Kitchen Fire Suppression is a leading provider of kitchen fire suppression systems. We specialize in the design, installation, and maintenance of systems for various establishments including hotels, restaurants, schools, hospitals, and fast-food outlets. We are currently seeking a skilled Account Manager to join our team. Basic Salary of £35,000 (dependent on experience) with an OTE of up to £50,000 . Car Allowance Commission Scheme About the Role: As an Account Manager at Marlowe Kitchen Fire Suppression , you will be responsible for managing and developing client relationships to ensure service excellence, retention, and growth. You will act as the key point of contact for customers, overseeing their accounts, identifying new business opportunities, and promoting the company’s products and services. Working closely with internal teams, you will ensure seamless service delivery, accurate reporting, and compliance with industry standards, while consistently achieving performance targets and representing the business with professionalism. Key Responsibilities; Oversee and develop existing client accounts, with a focus on retention, service excellence, and growth opportunities To attend sales appointments to sell the Company’s products and services To achieve monthly activity and target objectives Develop successful national sales opportunities to the required level and hand over to the Operations Team Maintain contact with Marlowe Group companies to promote cross-selling opportunities Collate appropriate information and ensure all correct documentation is utilised To provide reports as required To represent the Company professionally at all times Constant attainment of agreed targets Forecast reporting weekly Be continually aware of the changes in legislation & product development Requirements Requirements: Demonstrates professionalism and consistently upholds high standards. Strong customer focus, with a passion for delivering exceptional service. Proactive and activity-driven, with a results-oriented mindset. Excellent communicator, both verbally and in writing, with the ability to engage at all levels. Adaptable and resilient, able to thrive in changing environments. Meticulous attention to detail, ensuring accuracy and quality in all tasks. Driven, focused, and creative, with a proactive approach to problem-solving. Approachable and personable, fostering positive relationships with colleagues and customers. Projects a polished and professional impression, both internally and externally. Maintains a positive attitude, even when faced with challenges. Treats customers, colleagues, and stakeholders with respect and integrity. Committed to achieving targets and consistently meeting business objectives. Benefits How we Attract, Reward & Retain Our Employees At Marlowe Kitchen Fire Suppression we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive base salary of £35,000 (dependent on experience) with an OTE of up to £50,000 . Commission structure rewarding performance and success. Car allowance to support flexibility and travel needs. Royal London pension scheme to help you plan for the future. Life assurance at 4x your salary , giving peace of mind for you and your loved ones. 25 days’ annual leave plus bank holidays , ensuring a healthy work-life balance. Additional rewards through our referral scheme – earn up to £1,000 per successful referral, with no cap. Comprehensive mental health and wellbeing support to help you thrive. Employee recognition programme celebrating great work and achievements. Free, secure onsite parking for convenience and peace of mind. Clear career development and progression opportunities to support your long-term growth. A Little More About Marlowe Kitchen Fire Suppression We are a Fire Suppression specialist which gifts our clients a niche and bespoke service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: Marlowe Kitchen Fire Suppression marlowefireandsecurity.com Alarm Communications acl.uk.com FAFS Fire & Security fafsfireandsecurity.com Clymac clymac.co.uk Marlowe Smoke Control marlowe-aov.co.uk Marlowe Fire & Security marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Originally posted on Himalayas