Account Manager/ IGaming/ Post Sales/ Remote

Remote, USA Full-time
A rapidly growing Los Angeles based iGaming and real-money wagering company is seeking a full-time Post-Sales Account Manager with 10+ years of experience to manage and grow strategic partner relationships. The company powers both direct-to-consumer products and white-label real-money gaming solutions for major brands across 20+ states. This is an opportunity to join a fast-moving, highly regulated gaming technology company, ensuring partners maximize platform performance, engagement, and revenue. This role is perfect for an experienced account management leader who thrives on driving partner success and long-term growth. You’ll own the post-sales experience, guiding onboarding, feature adoption, ongoing optimizations, and renewals. With your expertise, you’ll help partners leverage platform capabilities, improve player engagement, and achieve business goals. As the company continues to scale nationally, you’ll gain visibility with leadership, lead cross-functional initiatives, and directly influence both product strategy and partner satisfaction. Required Skills & Experience • 10+ years in post-sales, account management, or client success roles • Experience managing enterprise or high-value partner accounts • Proven track record of driving revenue growth, renewals, and upsells • Deep understanding of KPIs such as engagement, retention, and monetization • Experience working with technical teams to deliver product solutions • Strong communication, negotiation, and stakeholder management skills • Ability to conduct business reviews and provide actionable insights to partners Desired Skills & Experience • Background in iGaming, gaming, wagering, fintech, or other regulated industries • Familiarity with multi-state regulatory environments • Understanding of player lifecycle management, KYC/AML, and payment operations • Analytical skills with experience using dashboards, reporting, and performance data • Experience coordinating cross-functional teams for successful post-sales outcomes What You Will Be Doing Tech & Ops Breakdown • 70% Partner Success & Revenue Optimization • 30% Cross-Functional Collaboration (Product, Engineering, Compliance, Marketing) Daily Responsibilities • 50% Hands-On Partner Management (onboarding, adoption, performance monitoring) • 30% Strategic Planning & Account Growth (upsells, renewals, engagement strategies) • 20% Internal Collaboration (roadmap alignment, feature feedback, escalation handling) The Offer • Equity included You Will Receive The Following Benefits • Medical, Dental, and Vision Insurance • Vacation Time Applicants must be currently authorized to work in the US on a full-time basis now and in the future Posted By: Tajee Mobley Apply tot his job
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