Administrative Biller – Rocky Mountain Relationship & Family Therapy

Remote, USA Full-time
About Us Rocky Mountain Relationship & Family Therapy is a small, relationship-focused private practice dedicated to helping individuals, couples, and families find connection, healing, and growth. We are a supportive, team-oriented environment where clinicians and staff work collaboratively to make mental-health care accessible and seamless for our clients. We’re looking for a detail-driven Administrative Biller who can keep our financial operations organized and running smoothly. If you enjoy systems, precision, and bringing calm to complexity, we’d love to meet you. Position Overview The Administrative Biller will manage insurance and client billing within our EHR system. This role supports both clients and therapists by ensuring claims are submitted accurately, payments are tracked, and balances are followed up with care and professionalism. Key Responsibilities • Submit insurance and private-pay claims through the EHR system • Track payments, adjustments, and denials for accuracy and timeliness • Reconcile payments and prepare basic financial reports as needed • Follow up on outstanding or denied claims • Reach out to clients with unpaid balances in a kind, professional, and HIPAA-compliant manner • Communicate with insurance companies to resolve issues efficiently • Maintain organized, up-to-date records of all billing activity • Collaborate with the practice owner and administrative team to improve billing workflows Qualifications • Previous experience in mental health or medical billing (required) • Familiarity with EHR systems (experience with SimplePractice is a plus) • Strong attention to detail and organization • Excellent written and verbal communication skills • Comfort handling confidential information with professionalism • Ability to work independently and efficiently with minimal supervision • Understanding of insurance processes and terminology (claims, denials, EOBs, etc.) Compensation & Schedule • $30/hour • Flexible hours (10 per week to start; may expand) • Work can be done remotely Why Join Us • Supportive and collaborative practice culture • Flexible work schedule • Mission-driven team helping families and individuals in our community • Opportunity to grow your administrative role as our practice expands To Apply: Please submit your resume and a short cover letter explaining your billing experience and why you’d like to join Rocky Mountain Relationship & Family Therapy. Job Type: Part-time Pay: $30.00 per hour Expected hours: 10 per week Work Location: Remote Apply tot his job
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