Advanced Support Group Lead

Remote, USA Full-time
We are looking for an Advanced Support Group Lead to join the Square Support team! As the Advanced Support Group Lead, you will be responsible for leading a team of experienced Support Specialists in providing exceptional customer service. You will work collaboratively with other Support team members to ensure that customer inquiries are answered and resolved quickly and accurately.The ideal candidate for this position will have excellent customer service and leadership skills, as well as a strong knowledge of the products and services offered by Square. You should be an effective communicator, organized, and have a positive attitude. Being detail-oriented and being able to work in a fast-paced environment are also essential for success in this role. If you are passionate about providing superior customer service and have the necessary experience and qualifications, we encourage you to apply! Square is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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