Alliance Partner Sales Operations Analyst

Summary Join Guidewire’s Global Sales Operations team, where we drive innovation and operational excellence in the insurance technology sector. Our mission is to scale AI-powered solutions, expand into new markets, and deliver measurable value to our customers through strong cross-functional collaboration and a data-driven approach. You’ll work in a supportive, remote-first environment that values curiosity, teamwork, and continuous improvement. As a Partner Alliance Sales Operations Analyst, you will play a pivotal role in supporting Guidewire’s growth by ensuring seamless contract management, accurate reporting, and operational efficiency for our partner ecosystem. We are seeking a highly analytical, business-savvy professional who excels at communication, project management, and building relationships across teams. This is an exciting opportunity to contribute to Guidewire’s mission of transforming the P&C insurance industry through technology and collaboration. Job Description What you’ll do Serve as a trusted advisor to Technology Partner Managers, supporting contract review and business terms to strengthen customer relationships. Maintain and audit partner and alliance activity in Salesforce CRM, ensuring data accuracy and compliance with business approval policies. Track financial metrics, manage price quotes, invoicing, and business approvals, and oversee operational requirements for deals of varying complexity. Collaborate with Sales, Services, Legal, Finance, and Operations to align resources and facilitate renewals and ongoing contract management. Build strong, productive relationships and feedback loops with cross-functional teams to drive efficiency and satisfaction with contracting best practices. Assess priorities, anticipate bottlenecks, and balance customer demands to ensure timely and effective outcomes. Manage invoicing for all recurring License, Subscription, and Maintenance revenue streams. Assist with special projects as assigned, contributing to Guidewire’s operational excellence and innovation. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What you’ll bring Required Ability to build relationships and collaborate effectively across teams. Professionalism, accountability, and a proactive approach to problem-solving. Understanding of the partner ecosystem at a high technology company Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. Strong organizational skills with the ability to handle multiple priorities simultaneously. Exceptional oral and written communication skills, including the ability to communicate with senior executives. Proven project management skills and the ability to manage priorities in a fast-paced, changing environment. Extensive experience with Google and Microsoft tools (Word, PowerPoint, Excel, Outlook). Experience with CRM (Salesforce is preferred). Preferred Bachelor’s Degree (preferably in Business or Communications) or three or more years of experience providing professional executive-level sales support. Experience in contract administration, financial tracking, or sales operations within a technology or insurance environment. Your Impact We believe in clarity and setting you up for success. In your first six months, you’ll become the go-to resource for partner contract management, streamline reporting processes, and help drive operational improvements that support Guidewire’s Go to Market priorities—scaling AI-powered innovation, expanding into new markets, and ensuring operational excellence. Your work will directly impact customer satisfaction, team efficiency, and the successful execution of Guidewire’s mission to transform the insurance industry. Over time, your contributions will help shape best practices and influence the direction of our partner operations. What’s in it for you The people we employ give their all, and in return, we offer flexibility wherever we can, such as: Flexible work environment Health and wellness benefits Paid time off programs, including volunteer time off Market-competitive pay and incentive programs Continual development and internal career growth opportunities All new hires participate in our in-person orientation process to ensure a strong start and connection to our unique culture. At Guidewire, you’ll help transform the way the world’s P&C insurers do business, contributing to a culture of determination, collaboration, and innovation. The US base salary range for this full-time position is $68,000 - $102,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance. Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. We’re an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewire’s an adventure—and it’s yours for the taking. At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers’ needs. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people. Apply tot his job