Analyst, Client Reporting Onboarding
About the position BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of March 31, 2022, the firm managed approximately $9.57 trillion in assets on behalf of investors worldwide. The CX organization, situated within Technology & Operations, touches all aspects of the client journey, and is aligned across 4 key pillars: Onboarding, CX Operations, CX Delivery, and CX Transformation. Our vision is to make service so simple it becomes a source of alpha for BlackRock. We are seeking a Reporting and Distribution Services Associate who is curious, collaborative, analytical, and passionate. The Reporting and Distribution Services team (RDS) is accountable for ensuring that BlackRock meets our clients' need for data, including the provision of market-leading reporting solutions and effective client service. As a part of the RDS Client Reporting team, you will formulate the successful delivery of critical reporting and distribution functions daily and partner with colleagues to craft and advance a globally aligned vision and business model. Responsibilities • Analyse client requirements and deliver periodic client reports to demanding target dates. • Analysing trends in data requests to constantly improve service and client reports. • Understanding the flow of client, market and fund information across BlackRock and external data providers. • Leading and ensuring timely and accurate distribution of all deliverables; actively communicating potential delays to clients. • Constantly evaluating systems, processes and procedures for inefficiencies and making recommendations for improvement. • Use BlackRock's technology to provide efficient and scalable solutions, as well as regular application of Excel to customised solutions. • Supporting various projects, including automation/standardisation efforts and the evolution of standard reporting. • Understanding the risk environment within the department - promoting risk awareness, assessment and control. Requirements • High level of proficiency in Microsoft Excel, particularly VBA is desirable. • Keen interest in investment products with a preference of 3+ years of financial services experience, especially client onboarding, communications or data visualisation. • Extraordinary client service skills, maturity and autonomy in dealing directly with clientele. • Excellent written and verbal communication skills. • Strong work ethic and willingness to give beyond the scope of one's role to achieve team and firm objectives. • Excellent attention to detail, extremely accurate and well organised. • Strong analytical and problem solving skills with the ability to synthesise information, summarise issues and think creatively. • Sharp control/risk mitigation mentality with ability to know when to raise issues. • Ability to operate under tight deadlines and prioritise work, coupled with sound judgement to appropriately document conclusions. Benefits • Strong retirement plan. • Tuition reimbursement. • Comprehensive healthcare. • Support for working parents. • Flexible Time Off (FTO). • Annual discretionary bonus. Apply tot his job