Analytics Internship
About American Express American Express is a financial services company known for its credit cards, offering rewards, travel benefits, and premium services to cardholders. Established in 1850, it's widely recognized globally. Your role Enterprise Digital & Data Solutions (EDDS): Interns have an opportunity to help shape, refine, and build Prospect and Customer digital connections, experiences, and interactions for one of the world’s most respected companies, through advanced statistical techniques, AI, and machine learning! Key Responsibilities • Working in close collaboration with enterprise platform teams, technologies, and vendor partners to ingest rich data into our digital marketing capabilities. • Supporting multivariate and a/b testing to drive value for the business. Incorporating statistical robustness and advancements in experiment design and study. • Using data from various sources to generate user-centered analyses to influence partners on customer experience improvements that will drive higher conversion for various user segments. • Awareness of developments in the field of digital analytics for the e-commerce space and recommending changes in tools, platforms, or methodologies. • Partner closely with our Digital Product and Business Unit teams to provide insights that inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance. • Collaborate extensively with colleagues to design and implement strategies based on statistical, financial, and economic analysis. • Provide analytical support to enable billing, revenue growth, profitability, and customer experience through diverse projects. • Integrate new data sources and capabilities to drive key business decisions. Training & development At Amex, they prioritize employee growth. Engage in tailored training programs, skill-building workshops, and continuous learning opportunities, fostering personal and professional development for a fulfilling career journey. Salary & benefits The compensation for the role will range from $28.84 to $63.19 per hour. Accordingly, the annual salary can range from $61,000 to $133,000. Benefits include: • Competitive base salaries. • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location). • Free and confidential counseling support through their Healthy Minds program. • Flexible work schedules • Real-time coaching & feedback • On-demand learning modules • Disability benefits • Counseling services • Incentive awards • Childcare and in-home care Career progression At Amex, employee career progression is fostered through personalized development plans, ongoing training, and mentoring. Performance is recognized and rewarded, with opportunities for internal mobility. Transparent communication, skill enhancement, and leadership exposure empower employees to advance within a supportive and innovative corporate culture. Work-life balance As part of American Express, employees also have the opportunity to work up to four calendar weeks from a location other than their primary work location each year, during which time they will not have to come into the office at all if they have a hybrid schedule. With a larger number of American Express colleagues working from different locations, the company has also evolved its physical workspaces with upgraded technology and tools to create an environment that seamlessly enables virtual and in-person colleagues to work together. Culture & vibe American Express sees the diversity of people and experiences as fuel for the creativity and innovation needed to be and to deliver the best, for all employees, customers, and communities. Diversity, equity, and inclusion are at the heart of the American Express culture, providing an environment where every employee can be themselves, embrace differences, feel included, and continue to work every day as the world evolves. About you Skills/Experience • Passion for improving end-to-end customer experience, innovation, and customer-first thinking • Strong interest in digital space and ability to collaborate with technology and product partners • Independent problem-solver who’s organized, has great attention to detail, and can multi-task while still taking into account the big picture • Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues • Demonstrated ability to work effectively and collaboratively in high-pressure situations and handle multiple priority assignments simultaneously – must be a self-starter • Excellent written and verbal skills, with the ability to effectively communicate at all levels • Willingness to learn and master new systems • Knowledge of MS Office applications required • Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus • Demonstrated interest in digital technologies and customer-focused design • Independent problem-solver who’s organized, has great attention to detail, and can multi-task • Strong analytical, problem-solving/quantitative skills. • Willing to take risks, experiment, and share fresh perspectives. • Proficient in analytical and presentation tools, including Excel and PowerPoint. • Excellent written and verbal communication skills, and ability to present ideas. Requirements/Qualifications • Currently enrolled in a full-time Bachelor’s degree program as a sophomore or junior. How to apply This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position opens again. Source The following sources were used in researching this page: • aexp.eightfold.ai/careers • americanexpress.com Apply tot his job