Apple Creative - Retail Customer Training
About the position Responsibilities • Guide small groups and individuals in learning how to use Apple products effectively. • Facilitate training sessions and presentations to enhance customer understanding. • Listen to customers' needs and tailor your teaching approach accordingly. • Interact with customers between scheduled sessions to provide assistance and support. • Promote an inclusive environment by respecting differences and encouraging curiosity. • Assist team members as needed, contributing to a collaborative work culture. Requirements • Passion for education and ability to instruct through hands-on learning. • Strong presentation and communication skills. • Ability to work with diverse groups of customers simultaneously. • Self-motivated and capable of adhering to a structured training schedule. • Comfortable with sales and recommending additional in-store support options. Nice-to-haves • Experience in teaching or training roles. • Familiarity with Apple products and services. • Flexibility in scheduling to meet business needs. Benefits • Comprehensive medical and dental coverage. • Retirement benefits. • Discounted products and free services. • Reimbursement for certain educational expenses, including tuition. • Opportunity to participate in employee stock programs. Apply tot his job