Application Analyst I

Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Application Analyst I in the MGB Biomedical Engineering department is responsible for front line support and maintenance of clinical IT systems and provides support for clinicians and users of supported systems. Responsibilities Responsible for front line support and maintenance of the department’s clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices First-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems Works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks Includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff Participates in departmental on-call support coverage as needed Skills Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Related IT experience, ideally in healthcare IT environment 0-1 year required Experience in the development, support, or operation of software applications, preferably in a healthcare setting Ability to document workflows and business processes Strong interpersonal skills to effectively communicate with both technical and non-technical staff Problem-solving skills Knowledge of Microsoft Office 365 and other popular office productivity solutions Benefits Comprehensive benefits Career advancement opportunities Differentials Premiums and bonuses Recognition programs designed to celebrate your contributions and support your professional growth Company Overview Mass General Brigham specializes in providing medical treatments and health diagnostics services. It was founded in 1994, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Mass General Brigham has a track record of offering H1B sponsorships, with 77 in 2025, 61 in 2024, 93 in 2023, 70 in 2022, 80 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.