Automation Specialist for Service Business Client Communication (Go High Level or Similar CRM)

Remote, USA Full-time
We’re in the early stages of building a system to help home service businesses (starting with lawn care services) streamline their customer communication and improve lead follow-up using automation. We’re currently using Go High Level, so experience with this platform is a big plus — but we’re open to other CRM or automation tools if they offer similar (or better) functionality. The priority is effectiveness and scalability. What You'll Help With: Building communication workflows (text, voice, email, chatbot) Creating automations for lead response, appointment reminders, missed call follow-up, etc. Training AI voice/chat agents Setting up custom fields, triggers, tags, and automations Optimizing for simplicity — our clients are small business owners with minimal tech use Ideal Experience: Experience with Go High Level or similar platforms (e.g., ActiveCampaign, Zoho, HubSpot, Zapier-based flows) Marketing automation / CRM configuration Workflow design for service-based businesses Ability to suggest and implement efficient, low-maintenance solutions Bonus if you’ve: Worked with home services, lawn care, or trades Built automations for lead intake or follow-up Created AI chatbot or phone agent flows To Apply: Please include: A short intro or portfolio link Examples of past automation work (with results, if available) Your opinion on Go High Level vs. other tools you’ve used We're starting small, but the goal is to scale this into a repeatable system. If you're someone who loves building simple, effective systems for real-world businesses — let’s talk. Apply tot his job
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