Benefits Admin

About Us Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all. ⚙️ Benefits Admin, Operational Excellence & Analysis About the Role The Benefits Specialist is a highly detail-oriented, process-driven, and analytical role which ensures the operational excellence and seamless delivery of our comprehensive employee benefits programs. This role is central to managing the full operational lifecycle of benefits, focusing heavily on driving efficiency, data integrity, compliance, and cross-functional process integration. Key Responsibilities Operational Excellence & Process Automation • Process Improvement: Proactively identify and execute opportunities for automation and continuous process improvements across all benefit administration tasks (enrollment, eligibility, data exchange, reporting) to enhance efficiency and accuracy. • SOP Development: Build, document, and maintain comprehensive Standard Operating Procedures (SOPs) and process workflows for all benefits operational functions. • Execution Management: Manage the timely and accurate execution of benefit offerings, including system setup, open enrollment readiness, and ongoing eligibility management. Data Integrity & Strategic Analysis • Data Management & Reconciliation: Own the integrity of all benefits data. Oversee and perform regular audits, reconciliation, and troubleshooting of data interfaces between the HRIS, Payroll, and external vendor systems. • Compliance & Filings: Ensure strict adherence to all regulations. Complete required annual filings and disclosures. • Strategic Support: Assist in performing strategic analysis of benefit utilization, cost reports, and trends to identify areas that may impact revenue opportunities for the business. Stakeholder Coordination & Communications • Internal Partnership: Serve as a key operational liaison, partnering closely with Global Ops, Product, HRIS, and Payroll to ensure accurate benefit deductions, streamlined workflows, and unified employee data management. • Vendor Coordination: Coordinate day-to-day operational activities with benefit vendors, resolving complex eligibility issues, and ensuring timely service delivery. • Visibility & Communications: Manage the deployment of benefit communication materials and ensure appropriate visibility across the organization, supporting employee education and effective benefit usage. • Customer Service: Provide timely, empathetic, and accurate customer service by serving as the primary point of contact for employee benefits inquiries, skillfully resolving questions related to eligibility, coverage, claims, and leaves of absences to ensure a positive and transparent employee experience. Qualifications • Experience: Hands-on experience in benefits administration, HR operations, or a highly analytical role involving data management and process improvement. • Technical Acumen: High proficiency with HRIS/Benefits Administration systems. Expert-level data manipulation and analysis skills using MS Excel (VLOOKUPs, Pivot Tables). • AI Tool Experience: Experience leveraging AI tools and technologies to streamline data processing, automate tasks, and enhance efficiency in HR operations or benefits administration. • Regulatory Knowledge: Solid working knowledge global and domestic benefits regulations. • Attention to Detail: Exceptional organizational skills and a meticulous attention to detail required for data reconciliation and regulatory compliance. • Problem-Solving: Proven ability to troubleshoot and resolve complex benefit, data, and system-related issues independently. #LI-Remote G-P. Global Made Possible. G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status. G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at [email protected]. Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information: G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job. Apply tot his job