Benefits Advisor - remote social service support coordination
Liberty Healthcare is hiring for multiple Benefits Advisor positions which will support a national helpline for older adults and caregivers. As a Benefits Advisor, you will use a person-centered approach to engage individuals in conversations that focus on their current situation, needs, preferences, resources and level of knowledge about accessing various benefits. Your day-to-day responsibilities will involve: • Fielding a high volume of phone calls and online chats • Talking with individuals and caregivers • Conducting assessments to determine individual’s goals and preferences • Identifying health and safety concerns • Providing information and answering questions • Educating people about available resources and facilitating referrals • Documenting interactions and relevant information in computer systems This is a remote position which will allow you to work from your home office. The help line will operate Monday through Friday from 7:00 am to 6:00 pm (Central Time). Work schedules will be established within those parameters. Full-time, part-time, and as needed schedules are available. As a full-time employee of Liberty Healthcare in this role, you can expect: • $24.04 per hour (approximately $50,000 per year) • 30 days of paid time off each year for holidays, vacation, sick leave and personal days • Health insurance, dental insurance, vision insurance, life insurance and disability insurance • Health Savings Account, 401k plan and other perks Full details on Liberty's benefits plan are available at www.libertyhealthcare.com/upload/138.pdf Apply tot his job