Biovia ELN System Administrator - I.T. Solutions

Role : Biovia ELN System Administrator Location : NEAR SHORE - South America/Canada Length: Long term rolling contract Job Description: The BIOVIA ELN (Electronic Laboratory Notebook) System Administrator is responsible for managing, maintaining, and supporting the BIOVIA ELN platform within laboratory environments. Primarily working in regulated industries like pharmaceuticals, biotechnology, and chemicals, this role ensures the ELN system is fully operational, secure, and configured to meet scientific, regulatory, and operational needs. The administrator supports end-users, maintains data integrity, and collaborates with cross-functional teams to optimize the system for efficient and compliant use. Key Responsibilities: System Administration and Maintenance Manage day-to-day operations of the BIOVIA ELN system, ensuring high performance and minimal downtime. Conduct regular system health checks, backups, patching, and version upgrades to ensure system reliability and compliance. Oversee user account management, including role-based access control, onboarding new users, and deactivating accounts as needed. Configuration and Customization Configure the ELN system to support specific laboratory workflows, project requirements, and regulatory standards. Customize ELN templates, forms, workflows, and permissions to align with laboratory processes and enhance data capture and usability. Manage and implement configuration changes, ensuring all updates are documented and align with change control procedures. User Support and Training Provide technical support to ELN end-users, addressing troubleshooting requests and resolving system issues promptly. Develop and deliver user training materials, SOPs, and guidelines to ensure users are proficient and compliant in system usage. Act as the primary point of contact for ELN-related inquiries, assisting users with workflow optimization and best practices. Compliance and Data Integrity Ensure that the ELN system adheres to relevant regulatory standards, such as 21 CFR Part 11, GxP, and data integrity guidelines. Collaborate with QA and compliance teams to support validation efforts, including system documentation and audit readiness. Implement and enforce data security measures, including access controls and audit trails, to maintain data integrity and compliance. System Optimization and Continuous Improvement Identify opportunities for system optimization, including workflow efficiencies, data management enhancements, and process automation. Work closely with IT, R&D, and laboratory teams to gather feedback and implement system improvements. Stay updated on BIOVIA ELN updates, industry trends, and best practices, recommending upgrades and improvements as necessary. Required Qualifications: Education : Bachelor's degree in Computer Science, Life Sciences, Engineering, or a related field. Experience : 3+ years of experience in ELN system administration, particularly in regulated environments. Experience with BIOVIA or similar ELN systems and a strong understanding of laboratory workflows. Skills : Proficiency in system administration, troubleshooting, and user support within scientific applications. Familiarity with regulatory requirements (21 CFR Part 11, GxP, ALCOA+ data integrity principles). Strong documentation, communication, and project management skills. Ability to work independently and collaborate across departments. Preferred Qualifications: Prior experience in regulated industries such as pharmaceuticals or biotechnology. Knowledge of LIMS (Laboratory Information Management Systems) or related scientific data management tools. Familiarity with SQL, scripting, or basic programming for system customization and reporting. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.