Business Analyst
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Business Analyst role involves conducting and documenting moderate to complex data analysis projects, planning and implementing projects that drive efficiency and quality within the Revenue Services department. Responsibilities Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL, and VBA Automate processes and reports Recognize inefficiencies in processes (operational or technical) Design solutions to address billing issues Pull ad hoc reports from various billing systems Perform data validation to ensure accuracy and quality Data mining for advanced analysis of data presented in reports for management Analyze insurance medical billing denials to identify trends Recommend solutions to decrease bad debt and increase cash for receivables from laboratory tests Assist Billing department in the resolution of billing issues Provide feedback to Senior Management regarding contractual issues impacting Revenue Services Collaborate with other business units and departments on analysis projects Skills BS / BA degree in Math, Economics, Business, Statistics, Finance, Data Science OR 2+ years Quest Diagnostics Billing experience Must be 18 years of age OR older 1+ years of experience with strong investigative and research skills 1+ years of experience in using data-driven insights to solve business problems by applying critical thinking to identify outliers, uncover trends, and recommend process improvements Working knowledge of SQL or any programming language Proficient in Microsoft Excel, with the ability to create and manage complex spreadsheets, use formulas (e.g., VLOOKUP & pivot tables) to analyze and present business data effectively Ability to work onsite up to two days per week at 8403 Fallbrook Ave, West Hills, CA (Close to Woodland Hills, CA) Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime Quest Diagnostics Billing experience 1+ years of experience working with SQL Benefits Comprehensive benefits package Incentive and recognition programs Equity stock purchase 401k contribution Company Overview Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group. It was founded in 2011, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Optum has a track record of offering H1B sponsorships, with 648 in 2025, 559 in 2024, 620 in 2023, 851 in 2022, 593 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.