Business Architect-Salesforce

Remote, USA Full-time
Take your career to the next level with the only consulting firm born in AI and delivering with AI. At Atrium, we’re not simply adapting to an AI-driven world — we’ve helped define it since we were founded. Our clients partner with us because we turn potential into measurable impact, reshaping industries, realizing exponential value, and empowering organizations to thrive in an era of unprecedented technological advancement. As pioneers in AI-assisted delivery, we’re constantly optimizing how we deliver services for greater speed, accuracy, and efficiency. This commitment allows us to repeatedly deliver outcomes that other Salesforce and Snowflake partners merely promise. Care to join us? Who are you? You’re a smart collaborator who likes solving complex problems and takes ownership to get things done. You stay up to date with the latest and greatest in business and technology tools, platforms, and languages — and want to ensure your clients do too. You love working across teams and are enthusiastic about doing your part to ensure everyone succeeds. What will you be doing at Atrium? In this role, you will join the best and brightest in the industry to skillfully push the boundaries of what’s possible by uncovering predictive insights. You will work with customers to make smarter decisions through innovative problem-solving using AI, Analytics, and systems of intelligence. You will partner to advise, implement, and optimize solutions through industry expertise, leading cloud platforms, and data science. The Business Architect plays a key role in working with customers to align strategic goals and objectives with key decisions regarding Machine Learning, Analytics, and Salesforce.com-related solutions. Must be able to manage and deliver components of customer engagements that include analysis of current state data management capabilities and technology, future state visioning, solution design, and architecture. The Business Architect has experience designing creative solutions that help clients maximize the power of their data to uncover new insights and reach new levels of automation. In this role, you will: • Lead strategic visioning and workshops, including vision mapping, customer journeys, and strategic roadmaps • Translate business requirements, align stakeholders, and work with team members to develop system features • Conduct in-depth analysis of a company’s current processes, system, data and operations for areas of improvement by working with business leaders and subject matter experts • Create documentation out of strategic sessions that will guide the future vision per the business value drivers • Understand the Salesforce.com platform and its dependencies at a deep level, as demonstrated through both experience and certifications • Manage stakeholder expectations while understanding dependencies across departments • Ability to translate complex subjects into actionable recommendations with data and automation • Guide and mentor more junior members of the B.A. team In this role, you will have: • Bachelor's Degree in a related business or technology field (e.g., Computer Science, Business, and MIS) or equivalent combination of relevant work experience and education • 8+ years of experience delivering consulting services to medium and large enterprises. Implementations must have included a combination of the following experience: • Strong analytical skills with a thorough understanding of how to interpret customer business needs while translating those into technology and operational requirements • Proven ability to lead large, cross-functional workshops of 10 - 50 people (including executive-level teams) for process analysis and architecture requirements gathering • Experience architecting multi-cloud and multi-system solutions, and the ability to create landscape diagrams and use cases • Expertise in the majority of the following areas is required: • Salesforce.com solutions (including certifications). At a minimum, a demonstrated expertise of Sales Cloud and Service Cloud is required • Knowledge of Tableau or CRM Analytics and how they work with Salesforce to surface insights • Experience working with Lucid Chart and Lucid Spark • Enthusiastic, professional, and confident team player with a strong focus on customer success who can present effectively even under adverse conditions • Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment • Located and able to work in the U.S. from a home office, travel up to 25% Next Steps Recruiting at Atrium is highly personalized. While some candidates may complete the hiring process quickly, others may take a bit longer, depending on the role and its requirements. We’re excited to get to know you and ensure you get to know our team along the way. At Atrium, we believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment. Apply tot his job
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