Business Intelligence Analyst
About Pacaso: Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022. About the Role As a Senior Business Intelligence Analyst, you'll join Pacaso's data team reporting to the Principal Data Architect. You'll own the analytics strategy for key business areas, delivering customer insights and performance analytics to stakeholders across Operations, Marketing, Sales, and Product. You'll shape how the organization uses data to inform business strategy and drive action on Pacaso's strategic priorities. What You Will Do • Lead the design and development of analytics solutions that address complex business questions • Build and maintain reliable data pipelines by integrating, cleaning, and transforming data from multiple sources • Partner with senior leadership to define KPIs and measurement frameworks for strategic initiatives • Define and operationalize the detailed tracking of company-wide, team-specific, and product-specific performance metrics via dashboards and automated reporting • Translate complex data into actionable business recommendations and present findings to leadership and cross-functional stakeholders • Analyze business performance data and provide actionable insights to measure the impact of strategic initiatives • Identify trends and patterns across customer segments to inform growth strategies and business planning • Proactively identify opportunities where data can drive business value, not just respond to requests • Support the adoption of analytic products through effective storytelling and collaboration with key partners • Leverage AI tools and LLMs to accelerate analytics development and improve workflow efficiency • Document and maintain business intelligence tools and products. Skills/Qualifications • 5+ years experience in business intelligence, analytics, or a related field • Expert level SQL querying skills and database knowledge • Expertise with modern BI platforms (Tableau, Metabase, AWS, dbt, VCS) and cloud data technologies. • Strong understanding of data modeling, dimensional modeling, and business metrics • Solid foundation in statistical concepts and analytical methods for identifying trends, patterns, and business drivers • Track record of influencing business decisions through data storytelling at the executive level • Experience leading cross-functional projects and aligning stakeholders around data-driven recommendations • Experience using AI and LLM tools to enhance analytical workflows • Familiarity with scripting languages (Python or R) a plus • Experience in real estate, proptech, or hospitality industries a plus • Experience with operational analytics, including capacity planning, workforce forecasting, and support efficiency metrics a plus You’ll love working at Pacaso because of our ... • Competitive salary and stock options. • Unlimited, flexible PTO for exempt employees. • Excellent medical, dental and vision insurance. • Sponsored memberships to One Medical, Ginger and Carrot. • 401(k) to help you save for the future. • Paid maternity and paternity leave. • Generous home office stipend and monthly cell phone reimbursement. • Quarterly remote team building events and L&D opportunities. Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities. Apply tot his job