Business Strategy & Execution - Business Credit Card (Account Opening & Account Management)

Remote, USA Full-time
About this role The Lead Business Execution Consultant -Vice President plays a strategic leadership role within the Business Credit Card team, leading the roadmap and execution for account opening and account management capabilities that increase account production and deepen product engagement. You will partner closely with Risk, Digital, Product, Marketing, Operations, Credit, Compliance, Legal, Technology, and Analytics to deliver a seamless, compliant, endtoend customer journey across digital and branch channels. The ideal candidate is a collaborative, forwardthinking operator with a strong background in product capabilities, marketing strategy, and agile product development-someone who translates strategy into measurable outcomes. Learn more about our career areas and lines of business at wellsfargojobs.com. Key Responsibilities • Strategic leadership: Define and drive the roadmap for account opening (application experiences, customer screening, fraud, credit decisioning, provisioning, onboarding) and account management (customer account experiences, digital account management capabilities, servicing UX) across digital and assisted channels. • Innovation & ideation: Source and shape highimpact opportunities; establish clear problem statements, hypotheses, and testandlearn plans to reduce friction and improve conversion, activation, and ongoing usage. • Performance impact: Deliver measurable improvements in account production and utilization by optimizing funnels, experiences, and engagement tactics; define OKRs/KPIs and build dashboards to track progress. • Crossfunctional leadership: Influence and align partners across Risk, Analytics, Technology, Operations, Credit, Marketing, and Digital; run decision forums with crisp options, tradeoffs, and customer/financial impact. • Program delivery: Lead teams to strategize, plan, and execute a portfolio of programs, services, and initiatives; manage dependencies, critical paths, and issue/risk logs through launch and stabilization. • Risk discipline & readiness: Drive accountability for initiatives, limit risk exposure, and adherence to policy requirements. • Business performance reviews: Assess strategy effectiveness using data and insights; recommend pivots and optimizations grounded in quantitative and qualitative findings. • Complex decisioning: Facilitate decisions and resolve issues in highly complex, multistakeholder environments; escalate with structured approaches and implement agreed solutions. Desired Qualifications • Experience developing and leading strategic initiatives for account opening and account management across digital and branch platforms, with proven conversion and utilization impact. • Structured analytical thinker and communicator; exceptional interpersonal skills and the ability to influence at all levels. • Demonstrated success leading crossfunctional programs from concept to launch in a matrixed environment. • Proficiency with agile product development (OKRs, epics/features/stories, quarterly planning) and partnering with Product/Tech. • Successfully operating in a fastpaced, highpressure environment with competing deadlines. • Track record executing planned strategies with measurable outcomes • Demonstrated ability to lead, influence, partner, and negotiate within a matrixed environment to gain commitment and deliver results. • Financial services background with strong understanding of Credit Cards or Retail Banking Required Qualifications: • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: • Senior individual contributor with matrix leadership responsibilities; may lead virtual squads and vendor engagements. Change readiness: Ensure endtoend readiness (process, procedures, training, communications, monitoring) for each launch and establish postlaunch success criteria. • Risk & compliance: Adhere to enterprise risk and control standards; maintain evidence of control design/operationalization and partner through examinations, audits, and RCSA activities. • Ability to travel up to 10% of the time • This position offers a hybrid work schedule • Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position. • This position is not eligible for Visa sponsorship Work Locations: • Wilmington, DE- 2200 Concord Pike • Charlotte, NC - 550 S Tyron • Chandler, AZ- 1004 W Chandler Blvd Why this role matters This Lead Business Execution Consultant is the connector between strategy and execution for Business Credit Card-translating customer needs, risk requirements, and business goals into shippable capabilities that grow accounts responsibly and elevate the customer experience across the lifecycle Posting End Date: 19 Oct 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Apply tot his job
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