Care Coach-Special Needs Plan

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Care Coach-Special Needs Plan Job Description: This is a seasonal position with a tentative end date of May 2026. Employees who remain in their role through the full duration of the assignment will be eligible for an end-of-season bonus. This bonus is designed to recognize and reward the dedication and commitment of team members who see the project through to completion. Are you passionate about helping others and making a difference in your community? At Sagility, we are seeking compassionate, detail oriented professionals to join our expanding team of Care Coaches. We welcome applications from individuals with a variety of educational and professional backgrounds who are ready to bring empathy, critical thinking, and dedication to patient care. What You Will Do As a Care Coach, you will support adult patients, many of whom are elderly or chronically ill by conducting health assessments, coordinating care, and guiding them through their healthcare journey. You will work in collaboration with members of the healthcare team to ensure patients understand their health benefits and receive the right care at the right time. Who We Are Looking For We welcome applicants who meet the following: Education: Bachelor’s or associate degree in any discipline Experience: Minimum of 2 years in direct adult patient care in similar settings as above What You Bring Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems Strong interpersonal and communication skills Ability to build trust with patients, colleagues, and healthcare stakeholders. Critical thinking and problem-solving mindset Preferred (but not required): Experience with Medicare/Medicaid recipients Familiarity with health assessments and benefit coordination Background working with elderly or chronically ill patients. Experience in BPO healthcare Why Join Sagility? We believe in supporting our team as much as they support our patients. As a Care Coach, you will have access to a wide range of benefits, including: Pay is $17.00-$19.00 per hour Daily Pay Access your earnings when you need them. Comprehensive Benefits Medical, Dental, Vision, Life Insurance, Short and Long Term Disability Work-Life Balance Paid Time Off (PTO), Flexible Spending Account (FSA), Employee Assistance Program Retirement Savings 401(k) with employer contributions Education Support Tuition reimbursement to support your growth. Ready to start a career where your compassion meets purpose? Apply today and take the first step toward becoming a Care Coach at Sagility. Join Sagility today and make a difference! Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home USAUnited States of America Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Apply tot his job