Chief AI Officer (Remote or Hybrid)

Job Category: Artificial Intelligence Job Type: Full Time Job Location: Texas Base Salary: Competitive Job Title: Chief AI Officer Work Arrangement: Remote, Hybrid or In-Person options in Dallas / Fort Worth area Experience Level: Minimum 10 years of relevant experience Position Summary Custom Information Services is seeking a visionary Chief AI Officer (CAIO) to lead and mature our rapidly expanding Artificial Intelligence practice. Reporting directly to the CEO, the Chief Artificial Intelligence Officer will define the long-term AI strategy, build and mentor a high-performance data/ML engineering team, and deliver production-ready AI solutions that create measurable value for mid-market clients across Texas and beyond. Key Responsibilities • Strategic Leadership – Own the enterprise-wide AI roadmap, prioritize high-impact initiatives, and align projects with business goals and client needs. • Innovation & Architecture – Evaluate emerging models (LLMs, generative AI, graph networks, multimodal learning) and design reference architectures that are secure, scalable, and governable. • Program Delivery – Oversee end-to-end project lifecycles, from use-case discovery and PoC development to full deployment and MLOps hand-off. • Governance & Ethics – Chair the AI Ethics Committee, establish guardrails for responsible use, and ensure compliance with HIPAA, GDPR, and evolving U.S. AI regulations. • Talent Development – Recruit, coach, and retain data scientists, ML engineers, and prompt-engineers; foster a culture of continuous learning and experimentation. • Thought Leadership – Represent Custom IS at conferences, author whitepapers/blogs, and brief C-suite clients on AI trends and ROI. • Cross-Functional Collaboration – Partner with Cybersecurity, Cloud, and ERP practices to embed AI capabilities into existing managed-service offerings. Required Qualifications 10 + years in advanced analytics, data science, or machine learning, with 5 + years in an executive or practice-lead role. Proven track record of shipping AI solutions at scale (e.g., predictive maintenance, generative knowledge assistants, computer-vision quality control). Deep expertise in Python, PyTorch/TensorFlow, vector databases, MLOps pipelines (Azure ML, AWS SageMaker, or GCP Vertex). Demonstrated experience operationalizing GenAI / LLMs (fine-tuning, RAG, prompt-engineering, cost/performance optimization). Strong business acumen: ability to translate technical capabilities into revenue growth and client value. Bachelor’s or Master’s in Computer Science, Data Science, AI, or related field (PhD preferred). • Exceptional communication and stakeholder-management skills. Preferred / Nice-to-Have Certifications such as NVIDIA DLI, Microsoft AI-102, or equivalent. Experience implementing AI governance frameworks (NIST AI RMF, ISO/IEC 42001 draft, etc.). Familiarity with industry-specific compliance (CMMC, PCI-DSS, FDA, SEC). • Prior MSP or IT-consulting experience supporting SMB and mid-enterprise environments. What We Offer Competitive executive-level salary with performance bonus. Equity participation opportunity in Custom IS’s AI business unit. 401(k) with company match, health/dental/vision, and PTO from day one. Modern R&D lab in our DFW headquarters, equipped with GPU clusters and private model-training environment. Ongoing professional development budget for certifications, conferences, and research. • A tight-knit culture that values innovation, transparency, and client success. About Custom Information Services For 35 years Custom Information Services has delivered best-in-class managed IT, cybersecurity, ERP, and cloud solutions to SMB and mid-market organizations across Texas. Our new AI practice builds on that legacy—bringing practical, secure, and ethically grounded artificial-intelligence capabilities to the heart of our clients’ operations. How to Apply Ready to shape the AI future of Texas businesses? Send your résumé and a short cover letter outlining a recent AI initiative you led—plus its measurable outcome—to [email protected] with the subject line “Chief AI Officer – [Your Name]”. Custom Information Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply tot his job