Client SaaS Implementation Lead (Remote)

Remote, USA Full-time
This role acts as the primary point of contact for a variety of large-scale clients during the discovery phase of a client's onboarding experience. This role is expected to gather, analyze and document business requirements across all areas of our platform with both clients and vendors. The Gig: • Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings. • Leads discovery sessions that result in detailed business requirements for clients. • Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery. • Assesses and mitigates risk with scope of project discovery. • Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery • Actively participates in business development and increases revenue opportunities. • Demonstrated initiative and drive within a fast-paced environment is required. • May perform other duties as assigned. What you need to make the cut: • 5+ years proven experience in benefit administration SaaS implementation • Bachelor's degree preferred • Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, or benefits administration is a plus • Strong quantitative/analytical skills • Strong written and oral communication skills • Ability to work within tight delivery timeframes • Fluency with all MS Office tools, including Access, Project, and Visio • Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously • Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics The pay range for this position is 68K to 107K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan. Apply tot his job
Apply Now

Similar Jobs

Customer Onboarding Manager (CST/MST Time Zone)

Remote, USA Full-time

Remote Staff SW Engineer (Ruby/React) - $180k-$230k

Remote, USA Full-time

Product Onboarding Specialist

Remote, USA Full-time

Senior Software Engineer – Ruby on Rails | Rootly | Remote North America

Remote, USA Full-time

Account Executive - $120K+ USD OTE - Content Marketing SAAS Agency

Remote, USA Full-time

Customer Success Manager in the USA (SaaS Product Vertical)

Remote, USA Full-time

Customer Onboarding Specialist, Enterprise

Remote, USA Full-time

Growth Marketing Manager

Remote, USA Full-time

Quantitative Analyst/ Energy Risk

Remote, USA Full-time

Senior Quantitative Analyst-Model Governance Strategist

Remote, USA Full-time

Online Brand Strategist - Remote Work

Remote, USA Full-time

[Remote] Frontend Developer (React/Redux)

Remote, USA Full-time

**Experienced Live Chat Support Representative – Remote Customer Service Opportunity at blithequark**

Remote, USA Full-time

**Experienced Virtual Customer Care Representative – Delivering Exceptional Financial Services Experiences**

Remote, USA Full-time

**Experienced Customer Service Representative – Health Insurance Enrollment and Support**

Remote, USA Full-time

Experienced Remote Data Entry Specialist – Full-Time Opportunity with Competitive Compensation and Growth Prospects at blithequark

Remote, USA Full-time

Experienced Data Analyst – Remote Data Entry Specialist for Accurate Business Insights and Artificial Intelligence Enhancement

Remote, USA Full-time

Canada PR (Non Voice) (Remote - Mumbai/Bangalore only)

Remote, USA Full-time

Database Administrator (Remote)

Remote, USA Full-time

Technical Support Specialist (Remote) – Entry Level, No Degree Required, 15 – 18

Remote, USA Full-time
Back to Home