Commercial Insights Analyst – Media, Narrative Intelligence

Job Description: • Build, manage, and refine customer-specific analytical workspaces within the PeakMetrics platform • Construct, test, and iterate on Boolean queries in the PeakMetrics platform to capture relevant narratives • Analyze social and digital media data surfaced by the platform to identify key narratives, trends, and amplification patterns • Translate platform outputs into clear, prioritized insights for non-technical audiences • Produce structured reports, briefs, presentations and visual storytelling artifacts based on PeakMetrics analysis • Partner with Customer Success and Commercial teams to ensure insights align with customer goals • Ask thoughtful questions to refine analysis and improve signal quality within the platform • Explore data hands-on when needed, including lightweight manual analysis, to validate patterns and sharpen insight • Continuously improve reporting clarity, relevance, and actionability through iteration Requirements: • 2–5 years of relevant professional experience • Comfort working with quantitative metrics to identify patterns and trends • Ability to distill complex platform outputs into clear, actionable insights • Strong written communication skills for client or executive-facing audiences • Familiarity with social media platforms and online discourse dynamics • Ability to communicate insights verbally, visually, and in writing, tailored to the audience • Comfort collaborating cross-functionally and interacting with customers as needed • Strong attention to detail and ability to manage multiple analyses or workstreams simultaneously Benefits: • Remote-first culture • Competitive compensation • Health insurance, 401(k), and other benefits • Flexible work schedule and unlimited time off • Opportunities for professional growth and development • A supportive, collegial team environment that values experimentation, learning, and thoughtful debate • A vibrant and inclusive company culture Apply tot his job