Communications Specialist

Spectrum Association Management is a recognized leader in homeowners’ association management with a vibrant culture. They are seeking a Communications Specialist who will manage customer correspondence, collaborate with team members, and contribute to building communication resources. Responsibilities Edit and send outgoing customer correspondence (email-blasts, etc.) Happy doing some repetitive work Manage workflow queue to ensure timely completion of requests Establish and maintain content and documents on association websites Create templates and best practices for common documents to create consistency Handle High Volume Work. Volume fluctuates, but this role requires determination to finish each day's workload Edit, and eblast community correspondence from workflow queue Collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy and within requested delivery times Expert customer service for internal clients Contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.) Master and utilize website, eblast, client management software programs Skills Keen attention to grammar details Ability to work at a high pace Great attitude Keen eye for the English language Editorial judgment Comfortable with technology Strength and talent for noticing detail Writing skills Open to helping create improvement and change Happy doing some repetitive work Ability to manage workflow queue to ensure timely completion of requests Ability to establish and maintain content and documents on association websites Ability to create templates and best practices for common documents to create consistency Determination to finish each day's workload Ability to collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy and within requested delivery times Expert customer service for internal clients Ability to contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.) Ability to master and utilize website, eblast, client management software programs Benefits 5 weeks of PTO 40 hours per year for community service activities Hybrid Empowerment Plan Work / Life balance Well-structured career track plan with a 6-month review for compensation increase based on performance Growth and advancement opportunities 11 annual paid holidays 200 hours of PTO (not a typo!) Formalized education in the HOA industry Full suite of benefits, including a medical, dental, vision plan, and a 401k program Free medical clinic in-house (in San Antonio office – virtual appointments for other offices) Company Overview Spectrum Association Management is a management consultancy with services in Texas. It was founded in 2001, and is headquartered in San Antonio, Texas, USA, with a workforce of 51-200 employees. Its website is