Competitive Intelligence Manager

Chronosphere Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere’s Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io. Follow at LinkedIn and X. About the Role We are seeking a Competitive Intelligence Manager to own and operationalize Chronosphere’s competitive intelligence program. This is a hands-on role—one where you will personally dive deep into competitor research, uncover unique differentiation, and create the scalable systems and resources that empower our sellers to win. This leader will report to the Product Marketing team and work closely with Sales, Customer Success, and Product teams to ensure our field team deeply understands our competitors’ positioning, strengths, weaknesses, and where Chronosphere uniquely shines. You will be responsible for building both repeatable programs (collateral libraries, differentiation frameworks, etc.) and custom, deal-specific competitive support. The ideal candidate combines analytical rigor with storytelling skill: someone who can translate complex technical differences into persuasive, balanced narratives for executive buyers and technical evaluators alike. You Will • Own the CI strategy and system. Define the framework, sources, and operating cadence that make Chronosphere’s competitive program the single source of truth for the field. • Research like a scientist, brief like a storyteller. Run rigorous, repeatable research into competitor products, GTM motions, pricing, and roadmap signals. Distill findings into clear, balanced narratives that help technical buyers make confident decisions. • Arm the field to win. Build and continuously improve battlecards, objection-handling guides, and other competitive content. Make resources easy to find, easy to use, and demonstrably improve win rates in competitive and bake-off scenarios. • Influence the roadmap. Synthesize competitive and market insights into actionable recommendations for Product and Product Marketing, helping prioritize features, positioning, and comparison content that close gaps and amplify Chronosphere’s differentiation. • Enable at scale. Embed competitive intelligence into sales plays, enablement programs, and self-serve assets so global GTM teams can confidently position Chronosphere vs. key competitors without relying on 1:1 support. What You Will Achieve In your first 30 days, you will… • Stand up a clear, current-state picture of our top competitors and socialize it with core GTM and Product stakeholders. • Publish a v1 CI program plan that outlines priorities, key stakeholders, and operating cadence. By 60 days, you will… • Ship refreshed, field-ready battlecards for our top “tier one” competitors, launched in partnership with the Field Enablement team and embedded into the sales process. • Deliver your first competitive win/loss analysis that surfaces key themes, risks, and opportunities, along with recommendations for GTM and Product to act on. By 90 days, you will… • Demonstrate measurable impact from the CI program. For example, asset adoption rates or faster response times for competitive requests. • Propose the next-phase CI roadmap based on what you’ve learned from the first quarter. You Have • 7+ years of experience in B2B SaaS competitive intelligence, product marketing, or related roles, ideally in observability and monitoring. • Demonstrated ability to conduct hands-on competitive research—not just managing or outsourcing. • Experience working with value-based selling concepts and/or organizations, and partnering with Sales to articulate business value, not just features. • Strong understanding of both top-of-funnel messaging and technical evaluation criteria in complex, enterprise sales cycles. • Proven track record of enabling sellers with deal-specific competitive content and support. • Excellent communication skills and the ability to distill complex concepts into simple, clear, persuasive, and trusted narratives. • Comfortable navigating ambiguity while providing clarity, structure, and priorities to cross-functional partners. • Experience working in a high-growth startup environment in a highly competitive market. • Strong cross-functional leadership skills, with experience partnering with Sales, Product, Customer Success, Engineering, and Marketing. • Familiarity with the observability market landscape and key competitors is a strong plus. Team • Reporting to Riley Peronto, Director of Product Marketing Location • US- Remote Our benefits • Health Insurance Coverage • Flexible Time Off • Competitive Salary • Stock Options • And More Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected] Before clicking “Submit Application”. To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring. Identifying information includes your name, photos, LinkedIn URL, email address, and more. Apply tot his job