CRM Administrator – HubSpot
About ProjeCS LLC ProjeCS LLC is a multi-disciplinary consulting firm based in New York City, providing comprehensive project management services across the architecture, structural and civil engineering, construction management/inspection, and special inspections sectors. We partner with clients from concept to completion, delivering innovative, efficient, and high-quality project solutions. We are seeking a CRM Administrator to manage, optimize, and evolve our HubSpot CRM environment. This role will play a critical part in streamlining sales operations, supporting marketing initiatives, and driving data-informed decision-making across the organization. Key Responsibilities • Serve as the primary administrator and subject matter expert for HubSpot CRM. • Manage system configuration, workflows, automation, and integrations with other enterprise tools. • Maintain user roles, permissions, and system access, ensuring compliance with company policies. • Develop and deliver end-user training, process documentation, and provide ongoing support to sales, marketing, and operations teams. • Monitor and maintain data quality, performing regular audits and implementing data governance best practices. • Collaborate with Sales Leadership and Project Management teams to improve pipeline visibility, forecasting accuracy, and sales reporting. • Build and maintain custom dashboards to track KPIs, sales performance, and client engagement metrics. • Partner with Marketing to align CRM workflows with lead generation, nurturing, and campaign reporting. • Support lead assignment, territory alignment, and standardization of CRM processes. • Identify and implement process improvements to enhance efficiency, adoption, and scalability. • Stay current with HubSpot product updates, features, and best practices, recommending enhancements aligned with business objectives. • Work closely with IT and business stakeholders to ensure seamless integration with project management and ERP systems. • Serve as an internal CRM champion, promoting adoption and best practices across all departments. Qualifications • Bachelor’s degree in Business, Marketing, Information Systems, or related field. • HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred. • 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities. • Demonstrated experience in sales operations, revenue operations, or CRM process management. • Strong understanding of sales pipelines, client relationship management, and data-driven forecasting. • Advanced proficiency in HubSpot dashboards, reports, workflows, and automation. • Experience integrating HubSpot with ERP or project management systems is a plus. • Excellent communication, collaboration, and training skills with both technical and non-technical users. • Detail-oriented with strong analytical and problem-solving abilities. Qualifications • Bachelor’s degree in Business, Marketing, Information Systems, or related field. • HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred. • 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities. • Demonstrated experience in sales operations, revenue operations, or CRM process management. • Strong understanding of sales pipelines, client relationship management, and data-driven forecasting. • Advanced proficiency in HubSpot dashboards, reports, workflows, and automation. • Experience integrating HubSpot with ERP or project management systems is a plus. • Excellent communication, collaboration, and training skills with both technical and non-technical users. • Detail-oriented with strong analytical and problem-solving abilities. Qualifications • Bachelor’s degree in Business, Marketing, Information Systems, or related field. • HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred. • 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities. • Demonstrated experience in sales operations, revenue operations, or CRM process management. • Strong understanding of sales pipelines, client relationship management, and data-driven forecasting. • Advanced proficiency in HubSpot dashboards, reports, workflows, and automation. • Experience integrating HubSpot with ERP or project management systems is a plus. • Excellent communication, collaboration, and training skills with both technical and non-technical users. • Detail-oriented with strong analytical and problem-solving abilities. Job Type: Part-time Pay: $20.00 - $35.00 per hour Expected hours: 25 – 30 per week Application Question(s): • Do you have a bachelors Degree? If so, please clarify the major • Describe your experience with HubSpot • What kinds of automations or workflows have you built in HubSpot before? • Can you explain how you keep data clean and organized in a CRM? • Have you ever integrated HubSpot with another system (like ERP, email, or project management tools)? • Can you show or describe a dashboard or report you built that helped a team make better decisions? • How do you make sure sales or project teams actually use the CRM the right way? • How would you set up HubSpot to help manage leads and projects for a consulting or project-based business like ours? Work Location: Remote Apply tot his job Apply tot his job