Customer Service Representative - Data Information Processor - US Remote - Join blithequark's Dynamic Team in Revolutionizing the Repossession Industry

Unlock Your Potential at blithequark: Where Technology Meets Customer Service Excellence At blithequark, we're driven by a shared purpose - helping people be their best in the moments that matter. We're not just a company; we're a community that's passionate about making a difference. Our mission is to build the best possible technologies across every part of our safety and security ecosystem, connecting public safety agencies and enterprises, and enabling collaboration that's critical to those in need. As a leader in the Repossession industry, we're now seeking a highly skilled and detail-oriented Customer Service Representative - Data Information Processor to join our team and be part of our journey towards a safer world. About blithequark: Pioneering Innovation in the Repossession Industry blithequark, formerly known as MVTrac/MVConnect, a Motorola Solutions Company, is at the forefront of providing on-demand data solutions for auto finance, government, and law enforcement organizations. Our national network of digital recognition technology devices aggregates and stores real-time intelligent data in a centralized, secure database, adhering to the most stringent privacy and compliance standards. We're not just a technology company; we're a team of dedicated professionals who understand that our technology is nothing without the people behind it. Job Overview: Customer Service Representative - Data Information Processor As a Customer Service Representative - Data Information Processor at blithequark, you will play a critical role in administrating the acceptance of assignments from clients/lenders, processing these assignments, and ensuring the completion of services and release of lender assets. This is a challenging yet rewarding role that requires excellent customer service skills, the ability to multitask, and a keen eye for detail. You'll be working in a fast-paced environment, managing a high call volume, and utilizing multiple systems and client/lender databases to execute specific lender requirements. Key Responsibilities: Administer the acceptance of assignments from clients/lenders and process these assignments efficiently. Process the completion of services and ensure the release of lender assets upon execution of service. Manage a high call volume while processing client/agent requests. Utilize multiple systems, including client/lender databases, to execute specific lender requirements. Work in a high multi-tasking environment with upwards of 15 different tabs between multiple screens. Provide excellent customer service, ensuring that client needs are met promptly and professionally. Work independently as well as within a team, demonstrating flexibility and a collaborative spirit. Follow through and take ownership of work to completion, ensuring accuracy and quality. Communicate effectively with clients, agents, and internal teams. Essential Qualifications: High School Diploma or equivalent. Minimum 2 years of customer service experience, preferably in a related industry such as collections, repossession, or automotive. Legal authorization to work in the U.S. indefinitely (employer work permit sponsorship is not available for this position). Proficient in Microsoft Office and Google Suite products. Typing speed of at least 40 words per minute. Ability to multitask on a computer with multiple screens. Excellent communication and customer service skills. Preferred Qualifications: Previous experience in a remote work environment. Experience in the collections, repossession, or automotive industry. Familiarity with client/lender databases and specific lender requirements. Skills and Competencies: To succeed in this role, you'll need to possess a combination of technical, business, and soft skills. These include: Technical Skills: Proficiency in Microsoft Office and Google Suite, ability to multitask on multiple screens, and familiarity with database management. Business Acumen: Understanding of the repossession industry and the importance of data security and compliance. Soft Skills: Excellent customer service and communication skills, ability to work independently and as part of a team, and strong problem-solving and organizational skills. Career Growth Opportunities and Learning Benefits At blithequark, we're committed to the growth and development of our employees. As a Customer Service Representative - Data Information Processor, you'll have the opportunity to: Develop your skills in a dynamic and supportive environment. Take on new challenges and responsibilities as you grow with our company. Participate in training and development programs designed to enhance your career. Be part of a team that's making a difference in the repossession industry. Work Environment and Company Culture blithequark is a remote-friendly company that values flexibility and work-life balance. As a remote employee, you'll enjoy the benefits of working from anywhere in the U.S. while being part of a cohesive and collaborative team. Our company culture is built on the principles of inclusivity, respect, and innovation, ensuring that every employee feels valued and empowered to contribute their best work. Compensation, Perks, and Benefits We offer a comprehensive benefits package that includes: Incentive Bonus Plans. Medical, Dental, Vision benefits. 401K with Company Match. 10 Paid Holidays. Generous Paid Time Off Packages. Employee Stock Purchase Plan. Paid Parental & Family Leave. And more! Join Our Team: Be Part of Something Bigger If you're a motivated and detail-oriented professional looking for a challenging and rewarding role, we want to hear from you. At blithequark, we're not just looking for employees; we're looking for individuals who share our passion for making a difference. Apply now to join our dynamic team and be part of our journey towards a safer world. blithequark is an Equal Opportunity Employer , committed to providing an inclusive and accessible recruiting experience for all candidates. We welcome applications from individuals with diverse backgrounds and perspectives. Apply for this job