Customer Service RepresentativeRetention (Hybrid) – Amazon Store
Customer Service RepresentativeRetention (Hybrid) – Amazon Store Skip to content November 1, 2025 Other Jobs To Apply Oracle Media Virtual Hiring Event - Candidate Pipeline Requisition Client Success Specialist III | Opower (US REMOTE / EAST or Central US) [Remote] IT Business Implementation Analyst 3 Restaurant Solutions Advisor - McDonald's [Remote] Department Manager-People [Remote] Manager, GEC Digital Sales, West Part Time Seasonal Educator | First Colony (Contract to Jan. 2026) HIM Coder II - Remote *MUST RESIDE IN WA STATE* Centralized Scheduling Access Representative- Howard County 2026 Financial Advisor Development Program - Full-Time Analyst Relationship Manager-Corporate Marketing Websites-Vice President Virtual Banking Site Lead - Tempe, AZ Jr level IBM i monitoring / AS400 Administrator IBM SFG with Docker/Kubernetes - Remote Director, Donated Goods Retail Development Sr Manager, Leave of Absence and Workers' Compensation Director, Retail and Donated Goods Salesforce Solution Engineer/Architect Salesforce Solution Engineer/Architect Frito Lay Red Lake Part-Time Merchandiser Commercial Refrigeration Technician Serving Food Lion Brand Stores [Remote] Sr Procurement Manager- IT/Digital Online fashion store website Financial Consultant - Tigard, OR Portland, OR Metro Director, Advanced Planning - REMOTE - MO, IL, MN Remote Client Support Agent - San Antonio, TX Senior Client Manager - Remote - Cigna Global Health Benefits Individual & Family Plans (IFP) Quality Review and Audit Senior Analyst, RADV - Remote - Cigna Healthcare Travel Agency and GDS Support Specialist Vice President Product , Digital Channels Strategic Initiatives, Chase Travel [Remote] Military Spouse Opportunity: Retail Customer Service Account Specialist I Lead Client Support (Government) 2 Locations Retail Sales Consultant – Part Time – Nashville Premium Outlet – Nashville, TN American Express Work From Home (Remote) ( Customer Care Professional ) Auto Telephone Claims Adjuster I, II or Sr Insurance Account Representative Claims Resolution Adjuster - Remote (EST/CST) Account Representative II Billing Collections Denials Remote Consumer Access Specialist Lead Virtual Remote Senior Inpatient Coding Specialist Advertising Account Executive Marketing Manager, Digital Creative - Business Southwest Airlines Remote Job Work From Home $27/Hour – DPS Salesforce/MuleSoft Lead Developer or Architect Salesforce Administrator/Technical Support [Remote] Automation Engineer, GTL Senior System Software Engineer, Server Software Toolkit [Remote] Senior Systems Software Engineer, Linux and Containers Kansas City, KS NP/PA About the position Responsibilities Provide solutions to prospective and existing customers to optimize their service experience. Handle new service requests and assist customers with the latest voice, internet, wireless plans, and devices. Address existing customer needs including billing, payment, plan changes, upgrades, and technical support. Identify upsell opportunities and recommend the latest technology, services, and offers to customers. Work in a fast-paced inbound contact environment handling a high volume of calls, chats, and emails. Use multiple tools and systems to resolve service, billing, and payment inquiries while maintaining customer records. Simplify explanations of customer bills, rate plans, and features of AT&T's products and services. Perform basic troubleshooting and engage Tier 3 support for complex customer issues. Requirements High school diploma or GED equivalent. Willingness to develop customer service and sales skills. Familiarity with Windows computers. Ability to maintain a positive mindset and be calm under pressure. Strong communication skills and a solution-oriented mindset. Nice-to-haves Previous call center or customer service experience. Flexibility to work any schedule during hours of operation, including evenings, weekends, and holidays. Benefits Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories. Choosing a selection results in a full page refresh. Opens in a new window.