Customer Service/Sales Associate

Remote, USA Full-time
Welcome to The Home Depot, where we believe that customer satisfaction is the foundation of our success. We are currently seeking a Customer Service/Sales Associate to join our dedicated team and help us continue to provide exceptional service to our valued customers. As a Customer Service/Sales Associate, you will have the opportunity to interact with customers, provide product knowledge and recommendations, and ultimately contribute to the growth of our business. We are looking for individuals who are passionate about customer service, have a strong sales mindset, and are committed to making a positive impact on our customers' experience. If you are a driven and enthusiastic team player with a passion for helping others, we want to hear from you! Greet and welcome customers in a friendly and professional manner. Provide excellent customer service by actively listening to customers' needs and concerns. Assist customers with product inquiries and provide accurate and helpful information. Utilize sales techniques to recommend products and upsell additional items. Process transactions accurately and efficiently using point-of-sale systems. Maintain a clean and organized sales floor and work area. Collaborate with team members to ensure a positive and efficient shopping experience for customers. Stay up-to-date on product knowledge and promotions to effectively assist customers. Handle customer complaints and resolve issues in a timely and satisfactory manner. Communicate with customers regarding special orders, delivery, and installation services. Meet and exceed sales goals and contribute to the overall success of the store. Continuously seek opportunities to improve customer satisfaction and enhance the shopping experience. Adhere to company policies and procedures, including safety and security guidelines. Participate in training and development programs to enhance job knowledge and skills. Represent The Home Depot in a professional and positive manner at all times. The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job
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