Cyber Security Operations Analyst

Cyber Security Operations Analyst is responsible for ownership of daily ticket review and resolution. Tickets that enter the cyber teams queue are to be checked daily, acknowledged within the SLA, and addressed as a priority. This role will also be responsible for a daily review of alerts. There are multiple technologies within its technical estate, all of which the Cyber Security Operations Analyst will be responsible to check and remediate. Those are detailed in the duties and responsibilities below: Duties and Responsibilities: At the start of their shift, the Cyber Security Operations Analyst will review all alerts from: o Microsoft (Purview, M365 Defender, Azure) o Email protection tool (Mimecast) o Firewalls (Palo Alto and Meraki) o XDR solution (Darktrace) o Cloud environments (AWS, Azure) o Endpoint protections (Sophos and Carbon Black) o GDPR compliance tool (Vanta) o MFA tool (Okta) In addition to managing the ticket queue, these daily checks are equally important and contribute to keeping security posture favorable and free of vulnerabilities. The Cyber Security Operations Analyst will participate in critical undertakings. These are highly visible, very impactful to end u , and pivotal in the organizations campaign to bolster its security stance. The Cyber Security Operations Analyst will implement these solutions with guidance, will research prospective solutions, aim to reduce costs, and achieve compliance as requirements for any initiative. o Examples of these endeavors are, but not limited to: A firewall implementation A code scanning analysis and implementation An MFA transition An email security product configuration o The expectation of the Cyber Security Operations Analyst is to balance these longer-term initiatives while performing daily support duties. These projects will require travel to work sites. The Cyber Security Operations Analyst will work towards expertise in technical areas that align with the organizations needs. The goal of this focus is to gain exposure to various specialties within cybersecurity and achieving mastery through research, training, and hands-on work. In this same light, this engineer will also earn certifications that benefit them and the company. With compliance being a central tenant of the cybersecurity discipline, the Cyber Security Operations Analyst will gain mastery of PCI and GDPR. Fluency in these compliance frameworks will enable the engineer to navigate issues, evaluate new technologies, assist the cyber practice and other teams with implementations, and overall ensure the company is positioned well against the two frameworks. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience Bachelors degree 7-10 years of experience within Cyber Security Experience administering firewalls (Palo Alto, Cisco Meraki, Barracuda or other applicable firewalls) Experience with VPNs Microsoft Intune or BYOD Network Security experience Azure experience Powershell or Python scripting experience Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Apply tot his job