Data Analyst, Reporting

Remote, USA Full-time
Job Description: • Develop KPI calculations and performance measurement frameworks. • Track SLA performance and identify deviations, risks, or improvement opportunities. • Analyze monitoring alerts, incidents, performance logs, and operational data for trends. • Prepare weekly, monthly, and quarterly analytic reports and executive summaries. • Support dashboard teams in defining metrics, data sources, and visualization requirements. • Conduct data validation, reconciliation, and quality checks across multiple data sources. • Perform ad hoc analyses to support operations, engineering, and leadership decision-making. • Maintain reporting templates, standards, and metadata definitions. • Identify anomalies, performance bottlenecks, and recurring issues. • Document analytic processes and ensure alignment with program reporting requirements. Requirements: • Minimum 5 years of experience performing reporting, analytics, or data analysis. • Experience developing KPIs and tracking SLA performance. • Experience producing weekly/monthly reports for federal, DoD, or large enterprise environments. • Experience analyzing alert logs, incidents, or operational performance datasets. • Bachelor’s degree in Data Analytics, Mathematics, Data Science, or a closely related field. • Candidate must possess a Tier 2 Moderate Risk Public Trust or an active Secret clearance or higher. • Proficiency with Excel, SQL, or analytical tools for data querying and reporting. • Understanding of KPI design, SLA metrics, and performance measurement methodologies. • Familiarity with dashboards or BI tools like Power BI, Tableau, or Grafana. • Knowledge of data validation, reconciliation, and quality control principles. • Strong analytical and quantitative reasoning abilities. • Clear written and verbal communication skills for executive reporting. • High attention to detail and accuracy in reporting outputs. • Ability to identify trends, anomalies, and insights across complex datasets. • Strong time management and ability to handle recurring deadlines. Benefits: Apply tot his job
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