**Data Engineer (L5) - Customer Service at blithequark**

**Unlock the Power of Data to Deliver Exceptional Customer Experiences** Are you a skilled data engineer with a passion for building scalable data pipelines and transforming raw data into actionable insights? Do you thrive in a fast-paced, dynamic environment where you can make a real impact on customer experiences? If so, we invite you to join blithequark's Data Science & Analytics team as a Data Engineer (L5) - Customer Service. **About blithequark** blithequark is a leading entertainment services company that is revolutionizing the way people consume entertainment. With over 270 million members in 190 countries, we are committed to delivering an exceptional customer experience that is personalized, efficient, and delightful. Our Data Science and Engineering (DSE) team plays a critical role in achieving this goal by using data to measure, optimize, and personalize our customer service investments. **The Role** As a Data Engineer (L5) - Customer Service at blithequark, you will collaborate with data engineers, software engineers, and CS business owners to build reliable, scalable data pipelines that transform raw data into core business metrics. You will work with custom visualization tools that surface CS insights, and design structures that are adaptable to changes in the source data or business processes. Your expertise will be essential in helping us deliver a delightful, efficient customer experience and improve our product based on what our members tell us. **Key Responsibilities** * Collaborate with data engineers, software engineers, and CS business owners to build reliable, scalable data pipelines * Transform raw data into core business metrics using big data technologies (Hive, Presto, Spark, Flink) * Work with custom visualization tools that surface CS insights * Design structures that are adaptable to changes in the source data or business processes * Develop advanced SQL skills and advocate for data quality * Analyze business problems and prioritize autonomously * Communicate effectively with analysts, engineers, and business leaders **Essential Qualifications** * At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records) * Strong data modeling skills, with the ability to design structures that are adaptable to changes in the source data or business processes * Strong proficiency in Python or Scala, with a passion for writing clean, supportable code * Advanced SQL skills, with a focus on data quality and advocacy * Analytical aptitude, with the ability to think through business problems and prioritize autonomously * Strong communication and productive partnership skills, with the ability to work effectively with analysts, engineers, and business leaders **Preferred Qualifications** * Experience working with cloud-based data platforms (e.g. AWS, GCP, Azure) * Familiarity with data visualization tools (e.g. Tableau, Power BI) * Experience with agile development methodologies (e.g. Scrum, Kanban) * Strong understanding of data governance and data quality principles * Experience with machine learning and predictive analytics **Skills and Competencies** * Strong technical skills in data engineering, with a focus on big data technologies and data pipelines * Excellent analytical and problem-solving skills, with the ability to think critically and prioritize autonomously * Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams * Strong attention to detail, with a focus on data quality and accuracy * Ability to adapt to changing priorities and deadlines, with a focus on delivering high-quality results **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As a Data Engineer (L5) - Customer Service, you will have opportunities to: * Work on high-impact projects that drive business results and improve customer experiences * Collaborate with cross-functional teams to develop and implement new data solutions * Develop your skills and expertise in data engineering, with access to training and development programs * Participate in mentorship and coaching programs to support your career growth * Enjoy a dynamic and fast-paced work environment that is passionate about innovation and excellence **Work Environment and Company Culture** blithequark is a unique and dynamic company that is passionate about innovation and excellence. Our company culture is built on a foundation of diversity, inclusion, and respect, with a focus on creating a workplace that is welcoming and inclusive for all employees. We offer a comprehensive benefits package, including: * Comprehensive health insurance * Mental health support * 401(k) retirement plan with employer match * Stock option program * Disability programs * Health savings and flexible spending accounts * Family-forming benefits * Life and serious injury benefits **Compensation and Perks** We offer a competitive compensation package, with a salary range of $170,000 - $720,000. You will also have the opportunity to choose how much of your compensation you want in salary versus stock options. **How to Apply** If you are a skilled data engineer with a passion for building scalable data pipelines and transforming raw data into actionable insights, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter, along with any relevant work samples or projects that demonstrate your skills and expertise. **Equal Opportunity Employer** blithequark is an equal-opportunity employer, committed to diversity and inclusion. We celebrate diversity and recognize that bringing together different perspectives and backgrounds helps build stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. **Accommodations for Candidates with Disabilities** If you require an accommodation or adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. **Job Posting Removal** This job posting will be removed when the position is filled. We look forward to hearing from you! Apply for this job