Data IO Vault Technician

Remote, USA Full-time
Company 3 is a world-renowned Film & Television Post-Production studio. The Data IO Vault Technician is responsible for handling physical and digital shipping and receiving, maintaining inventory, and ensuring the security of outgoing media while supporting production needs. Responsibilities Accurately logs metadata of incoming physical media into the inventory system and barcode elements upon receipt Shelve, re-shelve, shift, and re-pack media including, but not limited to film, video tape, and hard drives Guarantee accurate tracking and shelf location of all in-house physical media Locate elements for clients, staff, and other C3M business units Securely pull physical media in a timely manner for production use and return elements to vault storage when their use is complete Keep onsite vault organized and retain space for incoming elements Conduct periodic audits of all vault elements to maintain accuracy of database Responsible for the security of all outgoing media Pull elements for delivery and arrange for dispatch of couriers or overnight shipments Destroy elements as requested by account representatives Assist Studio Operations with asset returns to clients Dispatch couriers to pick up physical media, documents, and supplies as requested Take responsibility for secure receipt of all incoming shipments and provide signature as proof Accurately match shippers to goods received Promptly notify account representatives of the receipt of incoming media Perform virus scan of all incoming drives Oversee distribution of incoming mail/packages to staff Send/receive/distribute files via Aspera, Faspex, Signiant, Media Shuttle, FrameIO, and other secure transmission methods Ingest and output file-based media to/from hard drive, network drive or data tape Archive and retrieve data to/from LTO Perform quality assurance tests of files Maintain logs of completed work orders and inbound files Identify and troubleshoot network and hardware discrepancies Receive, log, and track all materials and communicate with production teams on materials received and delivered Communicate inbound/outbound file deliveries to other departments Learn and keep up to date on all work instructions, Vault and Data I/O security procedures, and policies Compose articulate, accurate, and timely e-mail and Teams correspondences Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of elements Maintain a tidy, organized workspace as it is visible to all guests, clients, and staff Some physical labor required Other duties as assigned Skills Working knowledge of common digital file transfer methods Working knowledge of various file formats used in Film & Video post-production Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Execute instructions furnished in written, oral, or diagram form Good written and verbal communications skills Strong troubleshooting and problem-solving skills Ability to multi-task under pressure with minimal supervision Proficiency with computer systems and applications on Mac & PC Ability to work all shifts including nights, weekends and holidays as needed Some physical labor required Previous experience in a post-production environment is preferred Color Science and image processing is a plus Production tools including DaVinci Resolve, AutoDesk Flame and Avid is a plus Data Transfer and Archive tools including Yoyotta, Aspera, Mediashuttle, Atempo is a plus General knowledge of Bash or equivalent Unix Shell is a plus Familiar with commonly used production cameras (ARRI, RED, Sony, etc..) is a plus Benefits Comprehensive package of health, retirement, and insurance benefits and paid time off Retirement Select insurance benefits Health benefits Company Overview Company 3 is a comprehensive post production facility for features, commercials and music videos It was founded in 1997, and is headquartered in Santa Monica, California, USA, with a workforce of 1001-5000 employees. Its website is
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