Digital Customer Experience - Decision Analytics Associate Consultant
About the position ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Responsibilities • Develop and apply advanced statistical models that help clients understand dynamic business issues. • Leverage analytic techniques to use data to guide client and ZS team decision-making. • Design custom analyses in R, Tableau, SAS, Visual Basic and Excel to investigate and inform client needs. • Synthesize and communicate results to clients and ZS teams through oral and written presentations. • Develop client relationships and serve as key point of contact on aspects of projects. • Provide client and ZS teams project status updates. • Create project deliverables and implement solutions. • Advance problem-solving skills and improve ZS's capabilities; Guide and mentor Associates on teams. Requirements • Bachelor's or master's degree required in any discipline with strong record of academic success in quantitative and analytic coursework such as operations research, applied mathematics, management science, data science, statistics, econometrics or engineering. • 2-4 years of relevant post-collegiate job experience. • A PhD may substitute in lieu of work experience. • High motivation, good work ethic, maturity and personal initiative. • Strong oral and written communication skills. • Empathy, adaptability and emotional intelligence. • Close attention to detail, with a quality-focused mindset. • Self-discipline for planning and organizing tasks. • Aptitude for, and enjoyment of, working in teams. Benefits • ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. • Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. • We are committed to giving our employees a flexible and connected way of working. • A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. • The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. • Travel: Travel is a requirement at ZS for client-facing ZSers; business needs of your project and client are the priority. • While some projects may be local, all client-facing ZSers should be prepared to travel as needed. • Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Apply tot his job