Director-Customer Order Experience PGL

Remote, USA Full-time
This a Full Remote job, the offer is available from: United Arab Emirates At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: People Leader All Job Posting Locations: Dubai, United Arab Emirates Job Description: The Director, IM Supply Chain Technology Product Group Leader – Cx - is responsible for the overall strategic direction for technology supporting our Customer Order Experience capabilities globally. This leader will align product strategy, roadmap, technical capabilities, and delivery in support of current and future business goals. This role is remote eligible on a case by case basis. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): United States - Requisition Number: R-049557 Belgium and Singapore - Requisition Number: R-050970 United Kingdom - Requisition Number: R-050972 Switzerland - Requisition Number: R-050973 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. The role will collaborate with Senior Business and Technology Leaders to identify, prioritize, and ensure consistent product delivery with quality across our Deliver organization. This individual will require a strong mix of leadership skills with business and technical acumen to drive measurable value aligned to business strategy. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends. There will be a heavy focus on modernizing the technology used to enable an integrated customer experience in line with our autonomous supply chain strategy. This role will partner across the Supply Chain and Commercial organizations with a deep focus in understanding customer needs and problems as input into developing our technology product roadmap. By implementing user centric industry leading strategies in areas of design and rapid prototyping, we will deliver Minimal Viable Products with speed and agility to meet the needs of the customers and patients we serve. Qualifications: • Must have a Bachelor's Degree or equivalent work experience. • Experience in digital and emerging technology with demonstrated results required. • 7+ years of IT product management including process improvement, customer centric design thinking, technical solutioning is required • Strong Business Acumen & Communication skills. Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities. • Strong leadership experience in building highly effective, collaborative teams with strong track record of successful delivery. Preferred: • Prior experience managing and leading global technology teams is preferred #LI-Remote #JNJTech Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Cost Management, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, New Program Development, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Stakeholder Management, Strategic Supply Chain ManagementThis offer from "Johnson & Johnson Innovative Medicine" has been enriched by Jobgether.com and got a 72% flex score. Apply tot his job
Apply Now

Similar Jobs

Coordinator, Customer Experience

Remote, USA Full-time

Director, Global Customer Care

Remote, USA Full-time

Sales Consultant II Austin-San Antonio Corridor

Remote, USA Full-time

Senior Customer Success Consultant

Remote, USA Full-time

Associate Solution Consultant, Tech Alliances

Remote, USA Full-time

Retail Wireless Consultant - Retail Sales

Remote, USA Full-time

Mid Market Customer Success Manager

Remote, USA Full-time

Exp Cust Exp Professional

Remote, USA Full-time

Perfomance Marketing & Audience Insights Analyst

Remote, USA Full-time

Client Insights Manager (Hybrid: Rochester, NY)

Remote, USA Full-time

[Remote] YouTube Ambassador Associate

Remote, USA Full-time

Experienced Food and Consumables Coach - Driving Sales, Customer Satisfaction, and Team Development at Walmart

Remote, USA Full-time

Experienced Data Entry Specialist – Remote Full-Time Opportunity for Career Growth and Development with arenaflex

Remote, USA Full-time

Experienced Technical Support Specialist for Remote Client Services and Software Implementation – Utilizing Expertise in Consumer Lending, Windows Server, SQL Server, and IIS to Drive Customer Success

Remote, USA Full-time

**Experienced Data Entry Specialist – Remote Work Opportunities for Teens at arenaflex**

Remote, USA Full-time

Insurance Customer Service Representative (Part...

Remote, USA Full-time

Lead Game Designer - Monopoly Go!

Remote, USA Full-time

**Experienced Entry-Level Live Chat Support Representative – Flexible Remote Jobs for Customer Service Professionals**

Remote, USA Full-time

Sales Executive for Lead Generation and Meeting Scheduling

Remote, USA Full-time

**Experienced Part-Time Customer Service Representative – Work From Home Opportunity with arenaflex**

Remote, USA Full-time
Back to Home