Director, IT PMO (Remote)

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Director, IT PMO is responsible for establishing and leading a high-performing Project Management Office (PMO) that drives strategic execution, governance, and delivery excellence across the organization. This role ensures that project management practices are standardized, scalable, and aligned with business goals and Gallagher standards. In this role, you will champion continuous improvement, foster collaboration, and make visible project performance, risks, and value realization. You can be fully remote/virtual/work from home and you can sit anywhere in the US or Canada. How you'll make an impact • Strategic Leadership • Refining and furthering implementation of the GBS IT PMO vision, operating model, and governance framework • Aligning GBS IT PMO strategy with organizational goals and transformation initiatives. • Leading the development of project portfolio management practices and tools. • Project Governance and Delivery • Overseeing the planning, execution, and delivery of enterprise-wide projects and programs. • Refining project/program/product methodologies and ensuring compliance. • Monitoring project KPIs, budgets, timelines, and resource utilization. • Responsible for the divisional change advisory board. • Team Management and Capability Building • Recruiting, mentoring, and managing a team of project and program managers. • Promoting a culture of accountability, transparency, and continuous learning. • Driving development of onboarding, training, and certification programs for GBS IT PMO team and project managers. • Stakeholder Engagement • Serving as a strategic advisor to senior leadership on project prioritization and risk mitigation. • Ensuring effective communication and reporting across all levels of the organization. • Managing communications and change management strategies for relevant stakeholders. • Interfacing with other leaders and stakeholders within IT and throughout the business. • Performance and Value Measurement • Driving implementation of PMO dashboards and other reporting tools to track performance and outcomes. • Driving adoption of Planview and other technologies/tool for process compliance, and documentation management. • Collecting feedback and continuously refine PMO processes and capabilities. About You • Bachelor's degree in Business, Engineering, Information Technology, or related field. • PMP required; additional certifications such as Agile, SAFe LPM, PROSCI, or Lean Six Sigma are a plus. • 10+ years of strong program and project management experience focused on organizing, planning, and executing large-scale, cross-organizational projects from vision through implementation, involving internal personnel, contractors, and vendors, • 5+ years of experience in a leadership role. • Proven experience in establishing and scaling PMOs in complex, matrixed environments. • Advanced understanding of project management methodologies and frameworks (ie, PMI, PRINCE2, SAFe, Agile) including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings. • Experience with project portfolio management tools such as Planview and enterprise reporting platforms. • Demonstrated experience using Azure DevOps for project delivery, tracking, and collaboration. • Excellent leadership, communication, and stakeholder management skills. • Demonstrated effective relationship management and ability to influence key decision makers. • Creative thinker who can quickly adjust between strategy and execution as well as adapt to dynamic needs that may arise • Strong vendor negotiation and partnering skills with experience in outsourcing and offshore development. #LI-DK3 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Apply tot his job