Director, Key Accounts, Fertility Solutions
Description: • Recruit, coach, and develop a team of Strategic Account Directors (US & Canada) and set clear goals. • Establish operating rhythms (QBRs/EBRs, forecast calls, account plan reviews) to improve forecast accuracy, velocity, and win rate. • Build and execute multi‑year global account plans that shift accounts from transactional buying to solution‑based partnerships. • Integrate Fertility Services (donor gametes, Genomics, Cryo Services) with consumables & lab equipment to deliver full‑stack solutions. • Serve as primary executive point of contact; map stakeholders, align on value, and negotiate enterprise agreements (MSAs, SLAs, pricing frameworks, renewals). • Drive cross‑sell/upsell, improve attach rates of services, and expand share‑of‑wallet. • Partner with Product Management and Scientific/Clinical teams to tailor solutions and co‑create evidence‑backed value propositions. • Coordinate with regional leaders and Key/Strategic Account counterparts in EMEA, APAC, and LATAM to ensure global consistency with local execution. • Align with Marketing, Operations, Finance, Legal/Regulatory, and Customer Success to deliver on commitments, SLAs, and service levels. • Monitor market trends, competitive dynamics, and regulatory considerations in Fertility and translate insights into commercial plays. Requirements: • Commercial leadership experience with direct people management of account/sales teams; proven ability to hire, coach, and elevate talent. • 5+ years in Key/Strategic Account Management (medical device, biotech, or related healthcare). • Bachelors degree required, MBA or advanced degree preferred. • Strong desire to learn, comfortable with ambiguity and desire to maximize/improve areas where lack of processes exist. • Understanding of the Fertility market (ideally donor gametes, Genomics, Cryo Services) and adjacent consumables & lab equipment a plus. • Demonstrated success selling complex, multi‑stakeholder solutions at the C‑suite level. • Exceptional communication, executive presence, and relationship‑building skills; effective across cultures and matrixed organizations. • Fluent in English. • Experience owning a P&L or business unit and/or leading strategic brand or portfolio initiatives (nice‑to‑have). • Proven learning agility; successful track record entering new markets or categories (nice‑to‑have). • Willingness to travel extensively, approximately 80–100 days per year. Benefits: • Outstanding total compensation plan • Great compensation package • Medical coverage • 401(k) • Parental leave • Fertility benefits • Paid time off for vacation, personal, sick and holidays • Multiple other perks and benefits Apply tot his job Apply tot his job