Director, SOC Assurance
Job Description: • Manages and grows a book of business through renewals, cross sell/upsell by managing a dedicated team and collaborating in a matrixed environment • Monitor the progress of the project and adjust as necessary to ensure successful completion of the project • Responsible for the managed revenue and team utilization • Lead project status meetings to include information for: schedules, data requirements, assignments • Manages escalations of client engagements, ensuring delivery of quality products and services • Maintains quality service by establishing and enforcing organization standards • Resolves and intervenes on client/staff escalations • Collaborates closely with sales team to drive strategic growth in payments organization • Manage team, responsible for talent decisions regarding performance management, compensation and hiring • Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing • Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area • Manage projects and team to achieve gross profit and revenue targets • Provides scoping and pre-sales support during sales process • Identifies practice sell-through opportunities and partners with sales • Establishes strong relationships with named account base to grow accounts through renewal support and account planning • Manages a team of 6-15 • P&L Responsibility – Gross Profit and Revenue (at least $3mil) • Supports overall health of client accounts by partnering with leadership and sales to ensure clients are receiving a 5-star experience • Leads QBRs (Quarterly Business Reviews) as part of the partnership with account management leadership and sales • Develops internal workflow methodology, process improvements, templates and identifies opportunities for standardization • Prepares white papers, blogs and case studies in partnership with marketing Requirements: • 8+ years of expertise in security frameworks and regulatory requirements (such as SOC 2, ISO, NIST, COBIT, HIPAA/HITECH, HITRUST or PCI) • Experience working with technologies hosted via cloud computing environments (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) • Experience working with more than 1 security framework with the ability to identify efficiencies and streamline audit activities • AWS Solution Architect or other CSP certification • At least one of the following information security certifications (CISSP, CISM, Certified ISO 27001 Lead Implementer) and/or one audit certifications (CISA, GSNA, Certified ISO 27001 Lead Auditor/Internal Auditor, IRCA ISMS Auditor or higher, CIA) • Possess any of the following certs: QSA, CISSP, CISA, CISM, CCSFP, HCISPP, CIPP • Demonstrated strength in people leadership and ability to develop talent and manage performance • Strong business acumen and ability to assess business metrics • Exceptional Consulting and Account Management skills: ability to advise and challenge the status quo while building strong relationships • Exceptional technical skills and knowledge • The ability to evaluate the design and effectiveness of technology controls throughout the business cycle • Exceptional written and verbal communication skills, with the ability to communicate succinctly, effectively, and instill confidence with internal stakeholders and external customers • Widely understood as a trusted and credible advisor • Self, team and thought leadership • Diplomatic and broad minded • Ability to facilitate and lead meetings to small or large groups with multiple levels of authority • Understanding of the financials associated with projects and partner with project management and leadership to ensure there is appropriate management of resourcing and budget • Understanding of the financials associated with the book of business to provide head count forecasting data and projections • Manage and support growth and retention of the business • Bachelor's Degree, or equivalent job experience • Ability to travel up to 20% Benefits: • paid parental leave • flexible time off • certification and training reimbursement • digital mental health and wellbeing support membership • comprehensive insurance options Apply tot his job