E-commerce Customer Service Representative
TricorBraun is a global packaging leader, and they are seeking a customer-focused representative to join their Operations Team. The role involves handling customer orders and being the main point of contact for all customer questions. Responsibilities Handle customer orders and be the main point of contact for all customer questions Partner with internal teams to resolve issues Keep customers informed of all external conditions affecting service levels Provide administrative support Skills Strong Customer Service Experience & Interpersonal Skills Ability to partner with internal teams to resolve issues Proficiency with Word, Excel, and PowerPoint Keep customers informed of all external conditions affecting service levels Administrative support Some exposure to forecasting Benefits Comprehensive benefits in medical, dental, and vision insurance RRSP plan with employer match Paid time off plus holidays Tuition reimbursement, and much more Company Overview TricorBraun is a distributor of primary packaging in plastic and glass containers, closures, dispensers, tubes and flexibles. It was founded in 1902, and is headquartered in St Louis, Missouri, USA, with a workforce of 1001-5000 employees. Its website is