Elite 3E Support Analyst
Elite 3E Support Analyst - On behalf of our legal client, Procom is searching for an Elite 3E Support Analyst for a long-term contract role. This position is open to remote work. Our client is is based in the New York City area. Elite 3E Support Analyst - Job Description: This role focuses on supporting the Elite 3E financial management system, commonly used in law firms and financial institutions. Responsibilities include system support, user assistance, and data management to ensure smooth financial operations and system stability. Elite 3E Support Analyst - Responsibilities: • Provide daily support and maintenance for Elite 3E and related financial systems. • Troubleshoot performance, configuration, and functional issues in a timely manner. • Assist users with navigation, functionality, and financial process-related questions. • Write and run SQL queries for reporting, reconciliations, and ad hoc analysis. • Detect and correct cost recovery errors and ensure accuracy in uploads. • Maintain system data integrity and accuracy across all modules. • Collaborate with finance and IT teams to ensure system stability and alignment with business needs. • Document troubleshooting steps, procedures, and recurring issues. Elite 3E Support Analyst - Mandatory Skills: • 3–5+ years of experience in financial systems support or similar application support roles. • Hands-on experience with Elite 3E or equivalent financial management systems. • Knowledge of SQL for ad hoc queries, data validation, and troubleshooting. • Familiarity with system integrations and supporting third-party applications. • Providing first- and second-line support to finance teams and end-users. • Solid understanding of financial processes (time entry, cost recovery, financial reporting). • Excellent communication skills. Elite 3E Support Analyst – Nice-to-Have Skills: • Prior experience in law firm, legal, or financial environments. • Experience with system maintenance and configuration updates. • Experience in training users and creating knowledge base articles. • Experience with data extraction and transformations for reporting needs. • Experience in coordinating with vendors or internal IT for escalations. Elite 3E Support Analyst – Assignment Length: This is a long-term contract position. Elite 3E Support Analyst - Start Date: ASAP. Elite 3E Support Analyst - Assignment Location: Remote work allowed client is based in the New York City area Apply tot his job