Enterprise Data Operator

Remote, USA Full-time
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are looking for a focused Enterprise Data Operator for the Ferguson Home team to continuously add new products to the FergusonHome.com site and update the content of our product pages. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson's high standard of quality. All Operators will need to maintain a professional and contributing attitude. This role is approved to be fully remote and can be based anywhere in the United States. Responsibilities: • Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge • Take on data tasks including new product adds, product enrichments, and overhauls • Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines • Communicate well with others within and outside job area • Respond to constructive criticism and feedback in a professional manner • Thoroughly reading all forms of communication that pertain to the department and taking any necessary action • Organizing and keeping all programs/software up to date • Time Management: Must be able to effectively multitask and organize one's day in accordance with the required tasks at hand Qualifications: • Experience with Microsoft Excel is required • Problem solving, identification, and analysis skills including the capability to routinely Self QA work • Attention to detail: Knowledge of grammar, punctuation, and basic math skills • Ability to work within provided instruction and time constraints without direct supervision • Willingness to learn new processes • Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead • Capacity to learn; retain information; knowing, understanding, and improving upon available resources • Comfortable communicating with individuals via video, chat, email, or phone • Demonstrates efficient organization and time management skills • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands • Education/Training/Experience - High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! #Li-Remote - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. - $18.11 - $28.91 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Apply tot his job
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