Experienced Area Manager for Amazon Fulfillment Center Operations – Leadership and Customer Fulfillment Expertise

Introduction to Amazon Fulfillment Center LGA9 Imagine being part of a dynamic team that delivers millions of packages and smiles to Amazon customers every day. At Amazon, we pride ourselves on our commitment to customer satisfaction, and our Operations network is the backbone of our success. We are currently seeking a highly motivated and customer-focused individual to join our team as an Area Manager at our fulfillment center LGA9. As an Area Manager, you will play a vital role in leading a team of hourly workforce, driving safety, quality, attendance, and performance, while ensuring that customer orders are delivered on time and to the right location. Company Overview Our company, Workwarp, is a partner of Amazon, and we share the same vision and dedication to customer satisfaction. We are a fast-paced and innovative organization that values teamwork, integrity, and customer obsession. Our Operations network is designed to deliver exceptional customer experiences, and we are looking for talented individuals who share our passion for excellence. Job Summary As an Area Manager at Amazon Fulfillment Center LGA9, you will be responsible for leading a team of hourly workforce and collaborating with various support teams to achieve business objectives. You will be expected to maintain the highest levels of safety, quality, attendance, and performance, while ensuring that customer orders are delivered on time and to the right location. If you are a motivated and customer-focused individual who is passionate about leadership and operations management, we encourage you to apply for this exciting opportunity. Key Responsibilities and Job Elements Team Leadership: Support, mentor, and motivate your hourly workforce to achieve exceptional results Operations Management: Manage safety, quality, productivity, and customer delivery promises to ensure exceptional customer experiences Collaboration: Collaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives Physical Demands: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach, while standing/walking for up to 12 hours during shifts Work Environment: Work in an environment where the noise level varies and can be loud, and where the temperature and weather conditions may vary Continuous Improvement: Continuously climb and descend stairs (applies to sites with stairs) and adapt to changing workflows and processes Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Leadership Experience: Proven experience in leading a team of hourly workforce in a fast-paced operations environment Operations Management: Experience in managing safety, quality, productivity, and customer delivery promises in a logistics or supply chain environment Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and engage teams Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze data and develop effective solutions Adaptability: Ability to adapt to changing workflows, processes, and priorities in a fast-paced environment Preferred Qualifications While not essential, the following preferred qualifications will be highly regarded: Amazon Experience: Experience working in an Amazon fulfillment center or similar logistics environment Supply Chain Knowledge: Knowledge of supply chain principles and practices, including inventory management, transportation, and logistics Technical Skills: Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, as well as experience with inventory management systems and other logistics software Certifications: Relevant certifications, such as OSHA or Six Sigma, will be highly regarded Skills and Competencies To be successful in this role, you will need to possess the following skills and competencies: Leadership: Ability to lead and motivate teams to achieve exceptional results Communication: Excellent communication and interpersonal skills, with the ability to engage and motivate teams Problem-Solving: Strong problem-solving skills, with the ability to analyze data and develop effective solutions Adaptability: Ability to adapt to changing workflows, processes, and priorities in a fast-paced environment Customer Focus: Strong customer focus, with a commitment to delivering exceptional customer experiences Career Growth Opportunities At Amazon, we are committed to the growth and development of our employees. As an Area Manager, you will have access to a range of career growth opportunities, including: Professional Development: Opportunities for professional development, including training and certification programs Leadership Development: Opportunities for leadership development, including mentorship and coaching programs Networking: Opportunities to network with other professionals in the logistics and supply chain industry Work Environment and Company Culture At Amazon, we pride ourselves on our positive and inclusive work environment. As an Area Manager, you will be part of a dynamic team that values teamwork, integrity, and customer obsession. Our company culture is built on the following principles: Customer Obsession: We are committed to delivering exceptional customer experiences Ownership: We are owners and operators, and we take pride in our work Invent and Simplify: We are always looking for ways to innovate and improve our processes Are Right, A Lot: We are committed to making good decisions and taking calculated risks Learn and Be Curious: We are always learning and looking for ways to improve our skills and knowledge Compensation, Perks, and Benefits As an Area Manager at Amazon, you will be eligible for a range of compensation, perks, and benefits, including: Competitive Salary: A competitive salary range of $20 to $28 per hour, based on qualifications Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching Paid Time Off: Generous paid time off policy, including vacation and sick leave Opportunities for Growth: Opportunities for career growth and professional development Conclusion If you are a motivated and customer-focused individual who is passionate about leadership and operations management, we encourage you to apply for this exciting opportunity. As an Area Manager at Amazon Fulfillment Center LGA9, you will be part of a dynamic team that values teamwork, integrity, and customer obsession. You will have access to a range of career growth opportunities, a positive and inclusive work environment, and a comprehensive compensation and benefits package. Don't hesitate – apply today! Apply for this job