**Experienced Automotive Customer Service Representative – Remote Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! blithequark is seeking a skilled and motivated Automotive Customer Service Representative to join our team of dedicated professionals. As a key member of our customer-facing team, you will play a vital role in providing top-notch support to our clients, resolving issues, and exceeding their expectations. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, clients, and the environment. At blithequark, we pride ourselves on our commitment to innovation, customer satisfaction, and employee well-being. **Benefits of Working with blithequark** As a valued member of our team, you can expect: * **Paid Training**: Comprehensive training programs to ensure your success in your role * **Competitive Wages**: Competitive compensation packages that reflect your skills and experience * **Full Benefits**: Comprehensive benefits, including medical, dental, vision, 401k, and more * **Paid Time Off**: Generous paid time off to recharge and relax * **Employee Wellness and Engagement Programs**: Ongoing support for your physical, emotional, and mental well-being **TP and You** At blithequark, we believe in empowering our employees to reach their full potential. Through a balanced high-tech and high-touch approach, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Customer Service Representative, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. **Your Responsibilities** As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include: * **Connect with customers via phone/email/chat/social media to resolve their questions or concerns** * **Calmly attempt to resolve and de-escalate any issues** * **Escalate interactions when necessary and appropriate** * **Respond to requests for assistance and/or possible processing payments** * **Track all call related information for auditing and reporting purposes** * **Provide feedback on call issues** * **Upsell if required** **We're Looking for Fearless People** We're seeking fearless individuals who are inspired to deliver only the best in all that they do. If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we want to hear from you! **Requirements** To be successful in this role, you will need: * **Ability to work remotely in a virtual team environment** * **6 months Customer service experience preferred** * **Over 18 years of age** * **Ability to type 25 wpm** * **High School Graduate or GED** * **Comfort with desktop computer system** * **Proven oral & written communication skills** * **Logical problem-solving skills** * **Ability to navigate Windows operating systems** * **Organization and work prioritization skills** **Work from Home Requirements** To ensure a seamless and productive work experience, you will need to meet the following requirements: * **Internet Requirements:** * **Minimum subscribed download rate equal or exceeds 25.0 Mbps** * **Minimum subscribed upload rate equal or exceeds 10.0 Mbps** * **ISP must have no packet loss and ping under 50ms** * **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN** * **Proof of internet speed required** * **Clean and quiet workspace** **Be Part of Our blithequark Family** At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're dedicated to providing a workplace that is conducive to happiness and a healthy work-life balance. **EOE/Disability/Vets** blithequark is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds. **Apply Now** Ready to join our team and make a difference? Apply now to become a part of our dynamic and dedicated team at blithequark! Apply for this job