**Experienced Aviation Customer Service Representative – Providing Exceptional Experiences at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as an Aviation Customer Service Representative. As the face of our organization, you will be the first point of contact for all visitors, ensuring that every interaction is a pleasant and memorable one. **About blithequark** blithequark is a leading provider of innovative solutions in the aviation industry. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner among our clients. We take pride in our diverse and inclusive work environment, where every team member has the opportunity to grow and contribute to our success. **Job Summary** As an Aviation Customer Service Representative at blithequark, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibilities will include: * Providing a friendly and welcoming atmosphere for all customers, anticipating their needs and proactively offering services to exceed their expectations * Answering telephones, taking and relaying messages to appropriate personnel in a timely manner * Documenting service requests by completing an aircraft arrival form * Coordinating customer lodging accommodation requirements * Ensuring rental cars are ordered, on-site, and clean prior to customer arrival * Greeting arriving and departing customers * Facilitating customer and vendor catering requests * Communicating service requests to personnel in Line Service, Maintenance, and Avionics via telephone and two-way radio * Informing customers of other services provided by blithequark **Schedule and Work Environment** * Work schedule: Thursday-Monday, 1pm-9pm * Work environment: Office environment with moderate noise level * Physical requirements: Constantly requires repetitive movement of the wrist, hands, and/or fingers; clear vision to read printed materials and computer screen to accomplish work **Qualifications and Job Requirements** * Minimum two (2) years' experience in a customer service role * Ability to obtain Airport Issued security badge * Valid Driver's license * Pass pre-employment drug screen and background check **Essential and Preferred Qualifications** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and conflict resolution skills * Proficiency in Microsoft Office and other software applications * Ability to lift up to 25 pounds and stand for long periods * Preferred: experience in the aviation industry, knowledge of aircraft operations, and proficiency in multiple languages **Skills and Competencies Required for Success** * Strong customer service skills, with a focus on delivering exceptional experiences * Ability to work independently and as part of a team * Excellent communication and interpersonal skills * Strong problem-solving and conflict resolution skills * Ability to adapt to changing priorities and deadlines * Proficiency in Microsoft Office and other software applications * Ability to lift up to 25 pounds and stand for long periods **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development in a dynamic and fast-paced environment * Access to training and development programs to enhance your skills and knowledge * Collaborative and inclusive work environment that values diversity and inclusion * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture Highlights at blithequark** * Diverse and inclusive work environment that values diversity and inclusion * Collaborative and supportive team culture that encourages open communication and feedback * Opportunities for professional growth and development in a dynamic and fast-paced environment * Recognition and rewards for outstanding performance and contributions to the team * Comprehensive benefits package, including medical, dental, vision, and 401K with employer match **Compensation, Perks, and Benefits** * Competitive salary and benefits package * Comprehensive benefits package, including medical, dental, vision, and 401K with employer match * Paid vacation, holidays, sick leave, jury duty, and bereavement * Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program) * Flexible Spending programs * Opportunities for professional growth and development in a dynamic and fast-paced environment **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for the Aviation Customer Service Representative position at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job