**Experienced Bilingual Customer Service Representative – Irving, TX at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are the same? Look no further! blithequark is seeking an experienced Bilingual Customer Service Representative to join our team in Irving, TX. As a key member of our customer service team, you will play a vital role in providing world-class support to our customers, helping them navigate our products and services with ease. **About blithequark** blithequark is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we pride ourselves on our commitment to customer satisfaction, innovation, and community involvement. Our state-of-the-art facilities, first-class fitness center, and beautifully maintained walking paths make us a great place to work and grow. **Job Responsibilities** As a Bilingual Customer Service Representative, you will be responsible for: * Processing customer orders and inquiries in a collaborative call center using world-class technology * Communicating with customers over phone, email, and chat * Helping customers navigate blithequark's website and online ordering * Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently * Collaborating with internal teams to resolve customer issues and provide exceptional service **Minimum Requirements** * High school diploma or equivalent; Bachelor's degree preferred * Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers! * Bilingual (English/Spanish) - fluent in both verbal and written forms **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs * Paid holidays and generous paid time off * Tuition Assistance Program that covers professional continuing education * Employee Perks: + Best-in-class, clean, modern facilities + First-class fitness center and beautifully maintained walking paths + Opportunities for growth and advancement in a dynamic company **Work Environment** Our Irving, TX location offers a collaborative and supportive work environment, with a focus on teamwork and customer satisfaction. As a Bilingual Customer Service Representative, you will have the opportunity to work with a diverse team of professionals who share your passion for delivering exceptional customer experiences. **Compensation and Perks** * Pay from $25 to $29 per hour with significant growth and earning potential! * Includes $2 Shift Differential * Opportunities for bonuses and incentives * Comprehensive benefits package, including health insurance, 401(k), and paid time off **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an EEO/AA Employer/Vet/Disabled. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds. **Location** Irving, TX **Expected Salary** $25 - $29 per hour **Apply Now!** Apply for the job now! Apply for this job Apply for this job