**Experienced Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA Opportunity at blithequark**

Are you a compassionate and bilingual individual with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, global environment where you can grow and develop your skills? Look no further than blithequark, a leading provider of customer experience solutions, as we seek an experienced Bilingual Healthcare Customer Service Representative – Spanish-English to join our remote team. **About blithequark** blithequark is a global company that has been making customers happy since 1982. We help leading brands build engaged, pleased, and profitable customer experiences powered by our unique combination of humanity and technology. Our team of experts talks, messages, texts, and video chats with millions of customers every day, creating exceptional experiences that start with you. **Our Culture** At blithequark, we believe that our employees are the spark that brightens days and ignites careers. We're proud to be a Great Place to Work-certified company in the United States, and our employees have spoken – our purpose, team, and company culture are amazing! We're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, delivering amazing service and technology, and humanity. **What You'll Be Doing** As a Bilingual Healthcare Customer Service Representative – Spanish-English, you'll be the difference between a customer's experience being just average or exceptional. You'll answer incoming communications from customers, conduct research to provide answers, and consult on products with compassion and empathy. Your passion for helping others will shine through as you find resolutions for customers' issues with a smile. **A Typical Day** * Answer incoming communications from customers * Conduct research to provide answers for customers to resolve their issues * Collaborate with team members to ensure seamless customer experiences * Participate in ongoing training and development to enhance your skills and knowledge **What You Bring to the Role** * Bilingual in English and Spanish (written and verbal) * 6 months or more of customer service experience * Integrity to follow HIPAA guidelines on maintaining patient privacy * High school diploma or equivalent * Computer experience * High-speed internet (> 15 mbps) * A USB wired headset (or a compatible headset) * A smartphone or another device that runs IOS or Android (iPad, etc.) for daily log-in **What You Can Expect** * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Base wage range of $17 per hour plus performance bonus opportunities * A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives **Visit for more information.** **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth, wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our blithequark community is here for you as one dynamic, global family. **You'll Report to a Team Lead** You'll contribute to the success of the customer experience and the overall success of the team. Our team is dedicated to delivering exceptional customer experiences, and we're looking for someone who shares our passion and values. **Apply Now** If you're a motivated and compassionate individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity at blithequark. Visit to register your interest and take the first step towards a rewarding career with our global team. **Note:** * We're currently not hiring from the following geographies: AK, CA, HI, or outside of the United States. * Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. * We're an equal opportunity employer and welcome applications from diverse candidates. Apply for this job