**Experienced Bilingual Spanish/English Customer Experts – Remote Customer Service Representatives**

Are you a motivated and customer-focused individual looking for a challenging and rewarding remote work opportunity? Do you possess excellent communication skills in both Spanish and English? If so, we invite you to join blithequark, a global leader in digital business services, as a Bilingual Spanish/English Customer Expert. **About blithequark** blithequark is a dynamic and innovative company that delivers cutting-edge digital business services to help the world's top brands streamline their operations and achieve their goals. With a global presence and a team of over 500,000 passionate and inspired individuals speaking more than 300 languages, we are committed to making a positive impact on our communities, clients, and the environment. **Benefits of Working with blithequark** As a valued member of our team, you can expect to enjoy a range of benefits, including: * Paid Training to help you develop your skills and expertise * Competitive Wages and a comprehensive compensation package * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to relax and recharge * Employee wellness and engagement programs to support your physical and mental well-being **Teleperformance and You** At blithequark, we pride ourselves on our high-tech and high-touch approach, combined with deep industry and geographic expertise. This enables us to make people's lives simpler, faster, and safer, while helping companies adapt quickly to changing needs. As a Bilingual Spanish/English Customer Expert, you will play a vital role in delivering exceptional customer experiences and driving business growth. **Your Responsibilities** As a Bilingual Spanish/English Customer Expert, your key responsibilities will include: * Fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues that may arise * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Meeting sales objectives as defined **Qualifications** To succeed in this role, you will need to possess: * Bilingual Spanish/English language skills * A minimum of 6 months' customer service experience * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * 6 months' Call Center experience, preferred * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills * 6 months' sales experience minimum * Ability to work independently * Ability to work in a constantly changing and fast-paced environment * Ability to stay composed and objective * Strong listening skills * Superior negotiating skills **Work from Home Requirements** To ensure your success as a remote Bilingual Spanish/English Customer Expert, you will need to meet the following requirements: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required * Clean and quiet workspace **Why Join blithequark?** At blithequark, we offer a dynamic and supportive work environment that fosters growth, learning, and innovation. Our team is passionate about delivering exceptional customer experiences and driving business success. As a Bilingual Spanish/English Customer Expert, you will have the opportunity to: * Work with a global leader in digital business services * Develop your skills and expertise through paid training and ongoing support * Enjoy a comprehensive compensation package and benefits * Collaborate with a diverse and talented team * Make a positive impact on our communities, clients, and the environment **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website at [insert link] to register your interest and submit your application. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Employment Type** This is a full-time remote work opportunity. **Location** This role is available to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY We look forward to hearing from you! Apply for this job