**Experienced Call Center Representative – Data Entry Work At Home Opportunity at arenaflex**

Remote, USA Full-time
**Join arenaflex, a leading healthcare and retail organization, in a remote data entry work at home opportunity as an Experienced Call Center Representative.** **About arenaflex** arenaflex, a subsidiary of Walgreens Boots Coalition, Inc., is a leading healthcare, retail, and pharmacy organization with a long-term legacy of focusing on communities. With a presence of almost 9,000 retail stores across America, Puerto Rico, and the U.S. Virgin Islands, arenaflex is proud to be a local healthcare objective serving almost 10 million clients every day. arenaflex's mission is to make more joyful lives through better health, and we are committed to delivering top-notch products and services to our customers and patients. **Job Summary** We are seeking an Experienced Call Center Representative to join our remote team as a data entry work at home opportunity. As a key member of our team, you will be responsible for performing information section and patient enrollment, answering high-volume client requests, and working under direct oversight. You will be accountable for utilizing arenaflex's solution information section strategies and rules processes new understanding enrollment by entering information into proper frameworks. You will also handle patient medicine demands inside HIPAA rules and enter top-off orders for handling. **Key Responsibilities** * Utilize arenaflex's solution information section strategies and rules processes new understanding enrollment by entering information into proper frameworks. * Handle patient medicine demands inside HIPAA rules and enter top-off orders for handling. * Investigate to get missing solution data, and decipher clinical shortened forms (SIG codes). * Settle all information section-related special cases. * Handle correspondence to patients (inbound calls, visits, messages) and settle outbound decisions to prescribers and patients depending on the situation. * Settle Outsider Oddballs by inspecting, gathering data, making adjustments, and resubmitting for handling as indicated by individual arrangement necessities. * Settle on phone decisions to guarantors and others to acquire data, gain supersede endorsement, or in any case settle the Outsider Oddballs. * Provide help to Drug specialists, both those in the office and those in different areas. * Recognize and convey issues to senior-level staff as fitting. **Essential Qualifications** * High school certificate or GED. * Essential level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print reports as well and access data online). * Essential Web search tools abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop fastens, and finishing up structures on the web. * Middle-level keyboarding abilities (something like 25 WPM, typing by memory, organizing reports). * Convey recorded as a hard copy and verbally. * 18 years old or more established. **Preferred Qualifications** * No less than 1 year of drug store specialist experience in a retail or call focus climate. * Something like a year and a half as a drug store specialist with a testament/enrollment by the state as conceded by the State Board for Drug store or broadly perceived certificate office. * Experience giving client assistance to inward and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. * Halfway to cutting-edge level keyboarding abilities (something like 35 WPM, typing by memory, designing archives). * Familiarity with Spanish and English. **Skills and Competencies** * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment and meet deadlines. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. * Proficiency in using computer software and technology. * Strong attention to detail and accuracy. **Career Growth Opportunities and Learning Benefits** arenaflex is committed to providing opportunities for career growth and development. As an Experienced Call Center Representative, you will have the opportunity to learn and grow with our organization, and we offer a range of training and development programs to help you achieve your career goals. **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. We offer a flexible and remote work environment that allows you to work from the comfort of your own home. Our company culture is built on a foundation of respect, empathy, and open communication, and we are committed to creating a positive and inclusive work environment for all employees. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including a salary of $25-$35 per hour, depending on experience. We also offer a range of benefits, including health insurance, paid time off, and retirement savings plan. **How to Apply** If you are a motivated and experienced individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for career growth and development for all employees. **Contact Information** If you have any questions or would like to learn more about this opportunity, please contact us at [insert contact information]. We look forward to hearing from you! Apply for this job
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