**Experienced Chat Operator – Automotive Industry Expert – Work from Home Opportunity**
Are you a master of online conversations, a virtuoso of virtual interactions, and a wizard of words? Do you thrive in the digital realm, where every chat is an opportunity to create a wow-ing experience for customers? If so, we invite you to join blithequark's dynamic team of chat operators, working from the comfort of your own home in Idaho Falls, ID. **About blithequark** blithequark is a leading provider of innovative solutions for the automotive industry, empowering dealerships to succeed in an ever-evolving market. Our cutting-edge technology and expert team enable us to deliver exceptional results for our clients, and we're now seeking talented individuals to join our ranks. **The Role** As a chat operator at blithequark, you'll be the face of our automotive dealer clients, engaging in online conversations with customers and turning interactions into leads that drive revenue. Your goal is to provide an exceptional customer experience, answering questions, addressing concerns, and showcasing the latest products and services. Your gaming experience will come in handy as you navigate the fast-paced world of online chat, using your quick reflexes and sharp instincts to resolve issues and close deals. **Key Responsibilities:** * Engage in online conversations with customers, representing our automotive dealer clients favorably * Respond to customer inquiries, addressing their needs and concerns in a timely and professional manner * Use your gaming experience to navigate complex conversations and close deals * Meet or exceed performance metrics, including chat volume, response time, and customer satisfaction * Collaborate with our team to develop and implement strategies to improve customer engagement and conversion rates * Participate in ongoing training and development to stay up-to-date on industry trends and best practices **Requirements:** * Must live within the state of Idaho * Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse * Computer must have a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (3 equivalent or higher) * Quiet, dedicated workspace free from distractions – this is a remote position * Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT * Must be able to type at least 35 WPM, 40 and above is preferred * Gaming experience is preferred **Essential Qualifications:** * Excellent communication and interpersonal skills * Ability to work in a fast-paced, dynamic environment * Strong problem-solving and critical thinking skills * Proficiency in Microsoft Office and Google Suite * Ability to work independently and as part of a team **Preferred Qualifications:** * Experience in the automotive industry or a related field * Familiarity with customer relationship management (CRM) software * Knowledge of industry trends and best practices * Certification in customer service or a related field **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work in a fast-paced, dynamic environment * Strong problem-solving and critical thinking skills * Proficiency in Microsoft Office and Google Suite * Ability to work independently and as part of a team * Strong typing skills (at least 35 WPM, 40 and above is preferred) * Gaming experience (a plus!) **Career Growth Opportunities and Learning Benefits:** * Ongoing training and development to stay up-to-date on industry trends and best practices * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Competitive compensation and benefits package **Work Environment and Company Culture:** * blithequark is a remote-friendly company, offering flexible work arrangements to accommodate your needs * Our team is passionate about delivering exceptional results for our clients, and we're committed to creating a positive and inclusive work environment * We value diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve * We offer a range of benefits and perks, including competitive compensation, comprehensive health insurance, and opportunities for professional growth and development **Compensation, Perks, and Benefits:** * Competitive hourly rate of $13 per hour * Comprehensive health insurance package * Opportunities for professional growth and development * Flexible work arrangements, including remote work options * Access to cutting-edge technology and tools * Collaborative and dynamic work environment **How to Apply:** If you're a motivated and enthusiastic individual with a passion for online conversations and customer engagement, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or experience. **Join our team at blithequark and start your journey to success today!** Apply for this job