**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales Support**
At arenaflex, we're on a mission to revolutionize the way automotive and recreational vehicle sales are conducted online. As a Chat Specialist, you'll play a vital role in providing exceptional customer service and support to our dealer clients, helping them generate revenue from their website traffic. If you're a positive, energetic, and tech-savvy individual with a passion for delivering outstanding customer experiences, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our cutting-edge technology and expertise enable us to deliver exceptional results for our dealer clients, and we're committed to creating a relaxed, yet professional and fun work environment for our team members. As a Chat Specialist, you'll be part of a dynamic and supportive team that's dedicated to excellence and customer satisfaction. **Responsibilities** As a Chat Specialist, your primary responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and narrowing down on appointment information to schedule appointments. * Capturing customer contact information for lead generation and client review, summarizing interactions based on customer needs for client review, and developing and maintaining a knowledge base of evolving products and services. * Utilizing your excellent written and verbal communication skills to engage with customers, respond to their inquiries, and resolve any issues in a timely and professional manner. * Working collaboratively with our team to ensure seamless communication and exceptional customer experiences. * Staying up-to-date with the latest products and services, adapting to changes, and maintaining a positive and professional demeanor in a fast-paced work environment. **Qualifications** To succeed as a Chat Specialist, you'll need: * Previous experience in retail customer service or the automotive industry is preferred but not necessary. * Basic internet and window-based computer skills, including proficiency in using a computer, navigating software applications, and utilizing a webcam, microphone, and external mouse. * Strong ability to multitask, with gaming experience being a plus. * Positive and professional demeanor, excellent written and verbal communication skills, and the ability to adapt to change and thrive in a quick-paced work environment. * Ability to type at least 35 WPM, with 40 and above being preferred. **Requirements** To be considered for this role, you must: * Have your own computer or laptop with a webcam, second monitor, microphone, and external mouse. * Live within the state of Texas. * Have a quiet, dedicated workspace free from distractions, as this is a remote position. * Be able to attend 4 weeks of remote training, Tuesday-Saturday, between the hours of 11am-7:30pm EDT. * Be available to work a flexible schedule, including evenings and weekends. **Compensation and Benefits** As a Chat Specialist at arenaflex, you'll enjoy: * A competitive hourly rate of $13 per hour. * Opportunities for career growth and professional development. * A comprehensive benefits package, including health insurance, paid time off, and retirement savings. * A fun and supportive work environment that encourages collaboration, creativity, and innovation. * Access to cutting-edge technology and training to help you succeed in your role. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you! Apply Now! Apply for this job