**Experienced Client Support Coordinator – Music Distribution and Technology**

Join arenaflex, a forward-thinking music distribution, technology, and marketing services company, as we continue to revolutionize the music industry with innovative solutions. As a Client Support Coordinator, you will be at the forefront of our Client Support team, providing exceptional support to record labels and digital service providers worldwide. This is an excellent entry-level position for someone looking to kick-start their career in the music distribution and technology space, with opportunities for growth and development. **About arenaflex** arenaflex is a leading full-service B2B music distributor, working with over 800 clients, including prominent music companies such as Beggars Group, Epitaph, Naxos, and Ninja Tune. Our company is owned by Downtown Music Holdings and is an independent entity, one of the few distributors to sit on the highest preferred partner tiers for all major digital service providers (DSPs). We are committed to providing cutting-edge music distribution technology, connecting our clients with DSPs like Spotify, Apple Music, and arenaflex Music, while helping them maximize their music's potential. **Key Responsibilities** As a Client Support Coordinator, your primary responsibilities will include: * Providing exceptional support to record labels and DSP partners, being the first point of contact for our software and royalty accounting services * Ensuring the quality of digital releases sent to DSPs worldwide, including Spotify, Apple Music, and arenaflex Music * Collaborating with our team to resolve issues and provide solutions to our clients * Developing a deep understanding of our products and services, including award-nominated label services, industry-leading revenue accounting, and best-in-class products * Working closely with our international team, split between our head office in Amsterdam and satellite offices worldwide * Participating in agile management processes and contributing to the growth and development of our Client Support team **Essential Qualifications** To be successful in this role, you will need: * A clear passion for music and an affinity with the online music industry * Experience with classical music, either playing an instrument or handling classical metadata * Excellent customer and detail-oriented skills * Fluency in English (written and verbal) * Strong communication skills on an international level * An analytical approach to problem-solving * A willingness to work in a tech-savvy environment and develop new skills * The ability to work hard, be organized, and prioritize multiple tasks * Experience working in a team environment and comfort with agile management processes **Preferred Qualifications** While not essential, the following qualifications would be beneficial: * Experience working in the music industry or a related field * Familiarity with music distribution technology and royalty accounting * Knowledge of classical music metadata and handling * Experience with customer support software and tools * Certification in customer support or a related field **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills * Ability to work in a fast-paced, dynamic environment * Analytical and problem-solving skills * Attention to detail and organizational skills * Ability to work independently and as part of a team * Strong technical skills, including proficiency in software applications and tools * Willingness to learn and adapt to new technologies and processes **Career Growth Opportunities and Learning Benefits** As a Client Support Coordinator at arenaflex, you will have the opportunity to: * Develop new skills and knowledge in the music distribution and technology space * Work with a talented and international team, with diverse backgrounds in music and tech * Contribute to the growth and development of our Client Support team * Participate in agile management processes and contribute to the company's success * Enjoy a dynamic and fast-paced work environment, with opportunities for professional growth and development **Work Environment and Company Culture** arenaflex is a growing company with strong ambitions, committed to providing a positive and inclusive work environment. Our international team is split between our head office in Amsterdam and satellite offices worldwide, with representatives in various cities around the globe. We value diversity, inclusivity, and collaboration, and strive to create a work environment that is supportive, dynamic, and fun. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * A salary that reflects your skills and experience * Opportunities for professional growth and development * A dynamic and fast-paced work environment * A positive and inclusive company culture * A comprehensive benefits package, including health insurance, retirement plans, and paid time off * Access to cutting-edge music distribution technology and tools * The opportunity to work with a talented and international team **Conclusion** If you are passionate about music, technology, and customer support, and are looking for a challenging and rewarding role, we encourage you to apply for the Client Support Coordinator position at arenaflex. As a member of our team, you will have the opportunity to develop new skills, work with a talented and international team, and contribute to the growth and development of our company. Apply now and join the arenaflex team! Apply for this job